Benefits Specialist (US Account)

MOXI Global Corporation; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading benefits management firm in the Philippines is seeking a Benefits Specialist to manage client benefits and 401K administration. This role requires excellent communication skills and proficiency in Microsoft Office, along with experience in CRM and HCM platforms. Adaptability and attention to detail are essential. The position offers the opportunity to work both independently and as part of a team while managing multiple projects in a fast-paced environment.

Qualifications

• Experience with benefits administration highly desirable.
• Knowledge in 401K is a plus but not required.
• Must be able to work flexible hours including weekends and holidays.

Responsibilities

• Manage daily and weekly 401K deferral setup within HRIS.
• Audit 401K reports for accuracy before submission.
• Support benefits-related projects and process improvements.
• Enroll and terminate benefits with various carriers.

Skills

Written and verbal communication skills

Organizational and time management skills

Proficiency with Microsoft Office Suite

CRM experience

Advanced MS Excel skills

Attention to detail

Teamwork abilities

Planning and priority setting

Ability to manage multiple projects

Ability to work independently

Education

Associate's degree in related field or equivalent experience

Tools

Salesforce

HCM platforms

Job description

Position Summary

The Benefits Specialist will work in conjunction with the Benefits Account Managers and agency staff to manage the day-to-day needs of our clients in an administrative capacity. This position interacts daily with the Benefits Account Managers and agency staff.

Responsibilities

• Perform daily and weekly 401K deferral setup within HRIS system.
• Audits 401K reports to ensure accuracy prior submission in 401K carrier sites.
• Update employee 401(k) contributions as the reports are generated.
• Investigate and correct 401K errors.
• Support benefits-related projects and process improvements.
• Approve benefit enrollments.
• Enroll/term benefits with the various carriers.
• Process adds, terms and QLEs for benefit plan elections.
• Special benefits projects as needed.
• Duties as otherwise assigned.

Qualifications and Requirements

• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite (Outlook, Word, Teams, PowerPoint).
• Experience working with a CRM is essential, SalesForce preferred.
• Experience with HCM platforms
• Associates degree in related field and/or equivalent experience may be substituted.
• Advanced MS Excel skills
• With benefits administration experience
• Knowledge in 401K is a plus, but not required
• Keen attention to detail
• Proven ability to work effectively in a team environment.
• Capability for effective planning and priority setting.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Must be able to work independently.
• Can work on weekends, holidays, and US time.

Basic WFH Equipment Requirements

• Stable internet connection, preferably at least 25Mbps and have back up internet connection
• Headset and video camera for video calls/ online meetings