This role involves working with employee records, coordinating benefits, handling HR documentation, and keeping processes organized and up to date. You will work closely with the client's HR team to support employees and managers, maintain accurate information across HR platforms, and assist with the timely completion of routine HR activities. The position also involves reviewing reports, identifying discrepancies, and helping address administrative issues as they arise.
Key responsibilities
- Maintain employee records and process changes in employment status, compensation, and job assignments.
- Assist with leave processing, benefits enrollment, and employee coverage updates.
- Prepare HR reports, review benefit deductions, and address data discrepancies.
- Support onboarding, offboarding, and employment verification requests.
- Respond to employee and manager inquiries regarding HR policies and benefits.
- Conduct regular HR data audits and maintain accurate, confidential records.
- Coordinate with US-based HR teams and benefits providers to resolve administrative concerns.
- Provide backup support for employee relations matters and workplace investigations.
Requirements:
- At least one year of relevant experience in human resources, HR administration, benefits processing, or shared services.
- Experience supporting a US-based workforce is preferred.
- Working knowledge of US employee benefits, such as health insurance, dental and vision coverage, retirement plans, and leave administration.
- Good working knowledge of Microsoft Excel, including formulas, lookups, data filtering, and report preparation.
- Strong English communication skills and the ability to write clear, professional emails.
- Excellent attention to detail and the ability to manage multiple tasks without compromising accuracy.
- Good judgment when working with confidential employee, compensation, and benefits information.
- Ability to follow established procedures, manage deadlines, and work with minimal supervision.
- Willingness to learn additional HR functions and serve as a trained backup for essential processes.
Benefits
- HMO coverage with one free dependent upon hire
- Life insurance
- 20 annual PTO credits
- Night shift differential
- Vacation and sick leave cash conversion
- Annual performance-based merit increases
- Employee recognition initiatives
- Opportunities for professional development and career growth
- Supportive and collaborative work environment