Behavioral Health Teleconsultant - Patient Care & Coordination

Outsourcey; Philippines; Remote; PHP 357,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Job summary

Outsourcey is seeking a patient-focused professional to join our team in the Philippines, delivering healthcare teleconsultation and coordination services. You will engage with patients, families, and caregivers, offering information and facilitating access to behavioral health interventions.

You will schedule appointments, collect initial data, and ensure seamless care coordination while maintaining strict confidentiality.

Qualifications

• Prior experience in medical teleconsultation or healthcare customer service.

Responsibilities

• Conduct inbound and outbound calls with patients, families, caregivers, and prospective clients to provide information about behavioral health services for adults, adolescents, and children.

Skills

Verbal communication

Active listening

Interpersonal skills

Healthcare knowledge

CRM systems

EHR/EMR familiarity

Tools

EHR/EMR

Scheduling platforms

CRM systems

Job description

Outsourcey is seeking a patient-focused professional to join our team in the Philippines, delivering healthcare teleconsultation and coordination services. You will engage with patients, families, and caregivers, offering information and facilitating access to behavioral health interventions.

You will schedule appointments, collect initial data, and ensure seamless care coordination while maintaining strict confidentiality.