Telehealth Care Coordination Specialist

iFive Inc.; Pasig; On-site; PHP 446,400 - 558,000; Full time

Job summary

A healthcare technology company in the Philippines is seeking a Telehealth Operations Coordinator to streamline operations and enhance patient care. This role involves managing schedules, facilitating communication between providers and patients, and resolving inquiries. Ideal candidates should have strong communication skills, a solid understanding of telehealth processes, and the ability to work efficiently in a fast-paced environment. Familiarity with healthcare regulations is a plus. Competitive salary up to 50K PHP.

Qualifications

• Strong understanding of telehealth operations and customer service principles.
• Excellent communication skills, with a focus on empathy and problem-solving.
• Ability to work in a fast-paced environment, handling multiple tasks efficiently.
• Familiarity with healthcare regulations and telehealth technology is a plus.

Responsibilities

• Coordinate telehealth operations to ensure efficient patient care and service delivery.
• Act as a liaison between healthcare providers and patients.
• Manage scheduling, appointments, and follow-ups for telehealth services.
• Assist in resolving patient inquiries and issues related to telehealth.
• Monitor and evaluate telehealth service performance.

Skills

Excellent communication skills

Empathy

Problem-solving

Understanding of telehealth operations

Ability to handle multiple tasks

Job description

A healthcare technology company in the Philippines is seeking a Telehealth Operations Coordinator to streamline operations and enhance patient care. This role involves managing schedules, facilitating communication between providers and patients, and resolving inquiries. Ideal candidates should have strong communication skills, a solid understanding of telehealth processes, and the ability to work efficiently in a fast-paced environment. Familiarity with healthcare regulations is a plus. Competitive salary up to 50K PHP.