Behavioral Health Patient Navigator – Relocation Bonus

Digital Minds BPO Services; Naga; On-site; PHP 480,000 - 640,000; Full time

Benefits offered by this job

One-Time Relocation Bonus

Job summary

Digital Minds BPO Services in Naga City seeks a Behavioral Health Patient Navigator to support a U.S.-based maternal health platform. You will interpret screening results, conduct follow-up calls, and connect patients with resources, while adhering to HIPAA standards.

This is a non-clinical role focused on patient experience; onsite work required in Naga City, Bicol. A relocation bonus is available for hires relocating from outside the region.

Qualifications

• RPm with active PRC license (Registered Psychometrician) or RN/RM with perinatal mental health experience.
• Excellent spoken English and confidence in handling phone conversations.
• Willing to work onsite in Naga City, Bicol.

Responsibilities

• Interpret and review standardized mental health screening results.
• Conduct professional follow-up phone calls to clarify patient responses.
• Connect patients with external support resources based on protocols.
• Accurately document patient interactions and outcomes in the client systems.
• Maintain HIPAA compliance and patient confidentiality.

Skills

Excellent spoken English and phone

Job description

Digital Minds BPO Services in Naga City seeks a Behavioral Health Patient Navigator to support a U.S.-based maternal health platform. You will interpret screening results, conduct follow-up calls, and connect patients with resources, while adhering to HIPAA standards.

This is a non-clinical role focused on patient experience; onsite work required in Naga City, Bicol. A relocation bonus is available for hires relocating from outside the region.