Be Part of Our Growing Team! CSR – Roxas City | Open to Beginners

Work Avenue and Business Solutions Incorporated; Roxas; On-site; PHP 201,000 - 290,000; Full time

Job summary

Work Avenue and Business Solutions Incorporated in Roxas City is seeking motivated individuals for the Customer Service Representative role. You will handle inquiries, service requests, and account concerns, delivering friendly and efficient support to customers.

The position is ideal for fresh graduates or applicants with no call center experience, with willingness to work shifts, weekends, and holidays. Onsite work in Roxas City is required and customer-oriented candidates who are eager to

Qualifications

• Good verbal and written communication skills.
• Basic computer navigation skills.
• Willing to work on shifting schedules, weekends, and holidays.
• Willing to work onsite in Roxas City.
• Customer-oriented and eager to learn.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, service requests, and account concerns.
• Provide accurate information about products and services.
• Resolve customer issues promptly and efficiently.
• Maintain customer records and update account information.
• Ensure customer satisfaction through excellent communication.
• Follow company policies, procedures, and quality standards.

Skills

Verbal Communication

Written Communication

Customer Focus

Basic Computer Skills

Education

High School Graduate (old curriculum)

Senior High School Graduate (new curriculum)

Job description

We are looking for motivated and customer-oriented individuals to join our growing team as Customer Service Representatives in Roxas City. This is a great opportunity for fresh graduates and applicants with no prior call center experience to start their careers. You will assist customers with inquiries, service concerns, and account-related requests while delivering excellent customer support.

Qualifications

• High School Graduate (old curriculum) or Senior High School Graduate (new curriculum).

• Fresh graduates and applicants with no call center experience are welcome.

• Good verbal and written communication skills.

• Basic computer navigation skills.

• Willing to work on shifting schedules, weekends, and holidays.

• Willing to work onsite in Roxas City.

• Customer-oriented and eager to learn.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Assist customers with inquiries, service requests, and account concerns.

• Provide accurate information about products and services.

• Resolve customer issues promptly and efficiently.

• Maintain customer records and update account information.

• Ensure customer satisfaction through excellent communication.

• Follow company policies, procedures, and quality standards.