Your Career Starts Here! Customer Service Associate – Roxas City

Work Avenue and Business Solutions Incorporated; Roxas; On-site; PHP 201,000 - 268,000; Full time

Job summary

Work Avenue and Business Solutions Incorporated in Roxas City is seeking Customer Service Representatives to join our enthusiastic team. You will assist customers with inquiries, service requests, and account concerns while delivering excellent support to ensure satisfaction.

The role welcomes fresh graduates and applicants with no prior experience. Candidates must be willing to work onsite, handle shifts, weekends, and holidays, and communicate effectively.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
• Fresh graduates and applicants with no experience are welcome to apply (if accepted by the account).
• Good verbal and written communication skills.
• Basic computer knowledge and navigation skills.
• Willing to work on shifting schedules, weekends, and holidays.
• Must be willing to work onsite in Roxas City.

Responsibilities

• Handle customer inquiries and concerns through inbound and outbound calls.
• Provide accurate information about products, services, and account details.
• Assist customers with billing, account updates, and service requests.
• Resolve customer complaints professionally and efficiently.
• Maintain accurate records of customer interactions.
• Ensure customer satisfaction through excellent communication and service.

Skills

Communication skills

Basic computer skills

Call handling

Education

High School

Job description

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives in Roxas City. The successful candidate will assist customers with inquiries, service requests, account concerns, and other customer-related issues while providing excellent support and ensuring customer satisfaction.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).

• Fresh graduates and applicants with no experience are welcome to apply (if accepted by the account).

• Good verbal and written communication skills.

• Basic computer knowledge and navigation skills.

• Willing to work on shifting schedules, weekends, and holidays.

• Must be willing to work onsite in Roxas City.

Key Responsibilities

• Handle customer inquiries and concerns through inbound and outbound calls.

• Provide accurate information about products, services, and account details.

• Assist customers with billing, account updates, and service requests.

• Resolve customer complaints professionally and efficiently.

• Maintain accurate records of customer interactions.

• Ensure customer satisfaction through excellent communication and service.