Bartender

The Peninsula Manila; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

The Peninsula Manila is seeking a personable Barman to focus on beverage operations at The Gallery Club Lounge and VIP guest experiences. You will deliver discreet, high-quality service, assist with training, and uphold safety and hygiene standards in a luxury hotel setting.

Ideal candidates hold a BS in Hotel & Restaurant Management and have 1 year of F&B experience, with a proactive, eloquent, and committed attitude toward guest satisfaction.

Qualifications

• BS degree in Hotel and Restaurant Management or similar.
• One year experience in food & beverage preferred.
• Quick thinker, proactive, personable and eloquent.
• Hard worker, committed and willing to go the extra mile.

Responsibilities

• Deliver exceptional guest service in greeting, seating and service.
• Relay and address guest/employee feedback to supervisors and managers.
• Foster positive interactions with guests and colleagues.
• Conduct regular trainings on beverage preparation, service and menu pairing.
• Maintain Health, Safety and Hygiene standards and report incidents.

Skills

F&B experience

Quick thinker

Personable

Eloquent communication

Education

BS in Hotel & Restaurant Management

Job description

We are seeking a highly personable, passionate and committed individual for a Barman position whose main focus would to be the beverage operations of The Gallery Club Lounge and the guest experience of VIPs.

Key Accountabilities

• Always ensure the delivery of exceptional guest service, providing friendly, yet discreet and unobtrusive service in greeting, seating, and waiting on all guests
• Handle, or relay to Club Floor Supervisors and Club Manager all guest and internal customer feedback, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Establish and maintain positive guest and colleague interactions with good working relationships
• Conduct regular trainings to employees on preparation, service, and menu pairing related to the beverage menu
• Ensure the highest level of Health and Safety and Hygiene are maintained, reporting employee and guest accidents, and responding properly to any hotel emergency

General Requirements

• BS degree in Hotel and Restaurant Management or similar
• Quick thinker, proactive, personable and eloquent
• One year experience in the food & beverage industry, preferably as a host or waiter is also an advantage
• Hard worker, committed and willing to go the extra mile

The Peninsula Manila

Located in Makati City's bustling business district, The Peninsula Manila has epitomised luxury and sophistication in the Philippines for over 40 years. Known as the 'Jewel in the Capital’s Crown,' it offers elegant rooms, renowned Filipino hospitality, and a stunning lobby. The hotel features award-winning dining, a top-rated bar, a fitness center, and a retail arcade. Recognised as "The Best Business Hotel in Manila" by readers of Business Traveller Asia-Pacific, “The Best Premium Hotel in the Philippines” by Trip.com. It also holds a spot in the Michelin Guide 2024.