BAR AND CLUB OPERATIONS MANAGER

La Noire Club; Makati; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

HMO

Job summary

La Noire Club in Makati is seeking an experienced Operations Manager to oversee the daily operations of the bar and club, ensure professional execution of venue activities, and maintain safety and presentation standards.

The role requires at least 3 years in hospitality or entertainment venue management, strong leadership and communication skills, and the ability to work evenings, weekends, and holidays.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 3 years of experience in bar, nightclub, hospitality, or entertainment venue management.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of food and beverage operations, inventory management, and customer service standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Oversee the daily operations of the bar and club.
• Ensure all venue activities are conducted efficiently and professionally.
• Monitor opening and closing procedures and ensure compliance with operational standards.
• Maintain cleanliness, safety, and overall presentation of the venue.
• Supervise, schedule, and evaluate employees.
• Conduct staff briefings and meetings as necessary.
• Ensure employees adhere to company policies, grooming standards, and service protocols.
• Assist in recruiting, training, and developing staff members.
• Develop and implement strategies to increase sales and profitability.
• Monitor daily sales performance and operational expenses.
• Coordinate with marketing, promoters, hosts, and VIP relations teams to attract customers.
• Support promotional events and special activities to drive venue traffic.
• Monitor inventory levels of beverages, supplies, and materials.
• Ensure proper stock management and minimize losses.
• Coordinate with suppliers and management regarding purchasing requirements.
• Review daily sales reports, cash handling procedures, and revenue records.

Education

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Job description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Duties and Responsibilities

• Operations Management
• Oversee the daily operations of the bar and club.
• Ensure all venue activities are conducted efficiently and professionally.
• Monitor opening and closing procedures and ensure compliance with operational standards.
• Maintain cleanliness, safety, and overall presentation of the venue.
• Staff Management
• Supervise, schedule, and evaluate employees.
• Conduct staff briefings and meetings as necessary.
• Ensure employees adhere to company policies, grooming standards, and service protocols.
• Assist in recruiting, training, and developing staff members.
• Guest Relations
• Ensure excellent customer service and guest satisfaction.
• Address guest concerns, complaints, and special requests promptly and professionally.
• Foster a welcoming and enjoyable environment for guests.
• Sales and Revenue Development
• Develop and implement strategies to increase sales and profitability.
• Monitor daily sales performance and operational expenses.
• Work closely with marketing, promoters, hosts, and VIP relations teams to attract new and returning customers.
• Support promotional events and special activities to drive venue traffic.
• Inventory and Asset Control
• Monitor inventory levels of beverages, supplies, and operational materials.
• Ensure proper stock management and minimize losses.
• Coordinate with suppliers and management regarding purchasing requirements.
• Review daily sales reports, cash handling procedures, and revenue records.
• Assist management in budget planning and cost control initiatives.
• Ensure proper documentation and reporting of operational activities.
• Compliance and Security
• Ensure compliance with company policies, local laws, licensing requirements, and health and safety regulations.
• Coordinate with security personnel to maintain a safe environment for guests and staff.
• Investigate and report operational incidents as required.
• Leadership and Business Development
• Promote the venue's brand and reputation.
• Build strong relationships with guests, VIP clients, business partners, and stakeholders.
• Recommend improvements to enhance operational efficiency and customer experience.
• Support management in achieving business goals and revenue targets.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum of 3 years of experience in bar, nightclub, hospitality, or entertainment venue management.
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Knowledge of food and beverage operations, inventory management, and customer service standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.