Banking Customer Support | 1 Year BPO Experience

Telesys BPO; Manila; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and supportive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/CSR. Responsibilities include serving as the first point of contact for customers, handling inquiries, and providing excellent service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. The position offers a full-time role with competitive salary, performance-based incentives, and opportunities for career growth. Join us and make an impact with every call.

Qualifications

• Strong communication skills in both written and verbal formats.
• Ability to work in a fast-paced, high-volume call center environment.
• Previous customer service experience is advantageous but not required.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus; training provided.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve customer concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills—both written and verbal

Ability to work in a fast‑paced, high‑volume call environment

Customer service experience

Customer service mindset

Education

High School graduate (college level or degree is an advantage)

College level or degree advantageous

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/CSR

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team as Banking CSRs. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top‑tier service with every interaction.

Qualifications:

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast‑paced, high‑volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance‑based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.