Finance Customer Support Associate | 1-Year BPO Exp | 35K Bonus

Telesys BPO; Makati; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Employee discounts

Diverse, inclusive workplace

Job summary

A customer-focused BPO company in Makati seeks dedicated individuals for the role of Call Center Agent. This position involves serving customers by handling inquiries and resolving concerns, ensuring every interaction is of the highest quality. Applicants should possess strong communication skills and be amenable to shifting schedules, including nights and weekends. The company offers a competitive salary, HMO, and opportunities for career development in a supportive workplace environment.

Qualifications

• High school graduate (college level or degree is an advantage).
• Strong communication skills—both written and verbal.
• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in fast-paced environment

Education

High School graduate

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Position: Call Center Agent/Financial Support

Job Type: Full-Time | Shifting Schedule

Location: Within Metro Manila

We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customers.