Banking Sales & Service Advisor

Security Bank Corporation; Pasay; On-site; PHP 279,000 - 391,000; Full time

Job summary

Security Bank Corporation in Pasay is looking for a Customer Advisor to handle in-house selling and cross-selling of bank products while managing a portfolio to achieve sales targets.

The role requires a graduate of any degree, at least 3 years of combined sales and operations experience in branch banking (preferably tellering or new accounts), excellent interpersonal and negotiation skills, and a strong customer service orientation.

Qualifications

• Graduate of any degree.
• At least 3 years of combined sales and operations experience in branch banking (preferably tellering or new accounts).
• Strong interpersonal, negotiation, and customer service orientation.
• In-depth understanding of regulatory, quality control, and risk management framework.

Responsibilities

• Identifies customer's needs and nurtures relationships through marketing calls and cross-selling.
• Assists walk-in customers by advising on bank products to meet their needs.
• Coordinates with BCM to resolve complaints and ensure client satisfaction.
• Processes over-the-counter transactions in accordance with bank policies to meet service standards.

Skills

Customer service

Interpersonal skills

Negotiation

Cross-selling

Sales orientation

Education

Any degree

Job description

Security Bank Corporation in Pasay is looking for a Customer Advisor to handle in-house selling and cross-selling of bank products while managing a portfolio to achieve sales targets.

The role requires a graduate of any degree, at least 3 years of combined sales and operations experience in branch banking (preferably tellering or new accounts), excellent interpersonal and negotiation skills, and a strong customer service orientation.