Onsite IT Helpdesk & Support Specialist (Makati)

Asia Peopleworks Inc.; Makati; On-site; PHP 200,880 - 312,480; Full time

Job summary

Asia Peopleworks Inc. in Makati is seeking a customer-focused IT Help Desk specialist for an on-site, full-time role. The position requires 1–3 years of experience and a Bachelor's degree.

You will provide first-level support to market participants, manage user access, assist with security tasks, and support testing. Strong communication and multi-tasking skills are essential, and knowledge of Service Desk tools is a plus.

Qualifications

• Bachelor's degree required.
• 1–3 years of relevant experience.
• On-site Makati role, full-time.

Responsibilities

• Provide first-level technical and non-technical support to Market Participants.
• Handle user access management (creation, deletion, modification and password reset).
• Perform security and system parameter tasks.
• Provide support during testing.

Skills

Customer service

Multi-tasking

IT troubleshooting

Education

Bachelor's degree

Tools

MS Office

Service Desk tools

Job description

Asia Peopleworks Inc. in Makati is seeking a customer-focused IT Help Desk specialist for an on-site, full-time role. The position requires 1–3 years of experience and a Bachelor's degree.

You will provide first-level support to market participants, manage user access, assist with security tasks, and support testing. Strong communication and multi-tasking skills are essential, and knowledge of Service Desk tools is a plus.