Banking Customer Support Specialist - Accounts & Inquiries

GDV BUSINESS SERVICES CO.; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

GDV BUSINESS SERVICES CO. is seeking a Customer Service Representative to be the first point of contact for our banking clients, handling inquiries and assisting with account-related concerns with a professional touch.

You will deliver a smooth customer experience, resolve issues promptly, and uphold quality service standards in every interaction. The ideal candidate is a high school graduate with at least 6 months of BPO experience and experience with voice accounts.

Qualifications

• HS graduate or higher
• At least 6 months of BPO experience
• Voice account experience

Responsibilities

• Be the first point of contact for banking clients.
• Handle inquiries and assist with account-related concerns.
• Ensure every interaction is professional and delivers a smooth customer experience.
• Resolve issues promptly and uphold service standards.

Skills

BPO experience

Voice account

Education

High School Diploma or equivalent

Job description

GDV BUSINESS SERVICES CO. is seeking a Customer Service Representative to be the first point of contact for our banking clients, handling inquiries and assisting with account-related concerns with a professional touch.

You will deliver a smooth customer experience, resolve issues promptly, and uphold quality service standards in every interaction. The ideal candidate is a high school graduate with at least 6 months of BPO experience and experience with voice accounts.