Banking Customer Service Specialist - Growth & Training

Gratitude Philippines; Manila; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Comprehensive training

Growth in finance

Job summary

Gratitude Philippines is hiring a Customer Service Representative for Banking & Financial Services in Manila. You will handle customer inquiries related to banking and financial services and assist with account-related concerns.

Join our team for a competitive salary, comprehensive training, and clear career growth in the financial sector. On-site role with rotating shifts to support service levels.

Qualifications

• SHS graduate or 2nd year college completed.
• Minimum 1 year BPO voice experience.
• Excellent communication and customer service skills.
• Strong problem-solving and multitasking abilities.
• Willing to work onsite and on a shifting schedule.

Responsibilities

• Handle customer inquiries related to banking and financial services.
• Assist customers with account-related concerns and transactions.
• Provide accurate information and effective solutions.
• Ensure excellent customer experience and satisfaction.

Skills

Communication skills

Customer service

Problem solving

Multitasking

Onsite work

Shifts

Education

SHS Graduate or 2nd year college

Job description

Gratitude Philippines is hiring a Customer Service Representative for Banking & Financial Services in Manila. You will handle customer inquiries related to banking and financial services and assist with account-related concerns.

Join our team for a competitive salary, comprehensive training, and clear career growth in the financial sector. On-site role with rotating shifts to support service levels.