Banking Care Specialist — Elevate Customer Experience

Gratitude Jobs Ahead Hr Inc; Taguig; Vor Ort; PHP 600.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Zusammenfassung

Gratitude Jobs Ahead Hr Inc in Taguig is seeking a Customer Care Representative for the financial and banking sector. The role requires 5–8 years of experience, a Bachelor’s degree in Finance or Business Administration, and strong communication skills.

You will handle inquiries, resolve issues, and educate clients on loans, accounts, and investment options, working onsite in a fast-paced environment.

Qualifikationen

• Bachelor’s degree in Finance, Business Administration, or a related field.
• 5–8 years of experience in customer care or banking.
• Strong communication and interpersonal skills.
• Proficient in customer service software and Microsoft Office Suite.
• Detail-oriented with the ability to handle complex customer inquiries.
• Ability to work in a fast-paced environment and adapt to changing situations.

Aufgaben

• Provide exceptional customer service to clients in the financial and banking sector.
• Assist customers with inquiries related to banking products and services.
• Resolve customer complaints efficiently and effectively to enhance customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate customers on various financial services, including loans, accounts, and investment options.

Kenntnisse

Communication

Interpersonal skills

Ausbildung

Bachelor's degree in Finance / Business Administration

Tools

Microsoft Office

Customer service software

Jobbeschreibung

Gratitude Jobs Ahead Hr Inc in Taguig is seeking a Customer Care Representative for the financial and banking sector. The role requires 5–8 years of experience, a Bachelor’s degree in Finance or Business Administration, and strong communication skills.

You will handle inquiries, resolve issues, and educate clients on loans, accounts, and investment options, working onsite in a fast-paced environment.