Banking Customer Support Specialist: Growth & Benefits

Telesys BPO; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Employee discounts

Job summary

A dynamic BPO company in Metro Manila is seeking a Call Center Agent/CSR to provide excellent customer service in the banking sector. The role involves handling customer inquiries and resolving concerns. Ideal candidates are high school graduates with strong communication skills and ability to adapt to a fast-paced environment. This full-time position offers competitive salary, performance incentives, and opportunities for promotion and career development.

Qualifications

• Open to applicants with or without BPO experience.
• Ability to work shifting schedules, including nights and weekends.
• Customer service skills are a plus, with training provided.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns during calls.
• Deliver top-tier customer service in every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

A dynamic BPO company in Metro Manila is seeking a Call Center Agent/CSR to provide excellent customer service in the banking sector. The role involves handling customer inquiries and resolving concerns. Ideal candidates are high school graduates with strong communication skills and ability to adapt to a fast-paced environment. This full-time position offers competitive salary, performance incentives, and opportunities for promotion and career development.