Banking Account Representative

Recruitify_HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A reputable hiring agency is seeking a driven individual for a customer service role in Makati. This full-time position requires you to provide exceptional service by assisting customers with banking inquiries and account management. Ideal candidates should have a high school diploma and 1-3 years of relevant experience. Exceptional communication and problem-solving skills are essential. Join a dynamic team at Alphaland Southgate to help meet customers' financial needs.

Qualifications

• 1-3 years of experience in customer service or banking preferred.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Provide exceptional customer service by responding to inquiries and resolving issues.
• Assist customers with account management and processing transactions.
• Educate customers on banking systems and technology.
• Promote banking products and services.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Ability to handle multiple tasks

Education

High school diploma or equivalent

Job description

On-site - Makati 1-3 Yrs Exp High/Senior High School Full-time

Job Description

• Provide exceptional customer service by responding to inquiries and resolving issues related to banking products and services.
• Assist customers with account management, including setting up new accounts and processing transactions.
• Educate customers on the use of banking systems and technology.
• Promote banking products and services to meet customers' financial needs.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: High school diploma or equivalent required.
• Experience Level: 1-3 years of experience in customer service or banking preferred.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Ability to handle multiple tasks in a fast-paced environment.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Responsibilities and Duties: Ability to work collaboratively within a team.

Working Location

Alphaland Southgate 3/F Alphaland South Gate Mall, Magallanes, Makati City