Bank Services & Accounts Associate – Customer & Sales

Rural Bank of Angeles; Butuan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Rural Bank of Angeles is seeking a branch associate to handle over-the-counter transactions and assist in account opening and maintenance. The role contributes to achieving branch goals through accurate processing and customer service.

Responsibilities include soliciting accounts, handling client inquiries, managing branch supplies, and ensuring compliance with bank policies and procedures to support efficient operations at the branch.

Qualifications

• Verifies documents for opening accounts to ensure accuracy and completeness.

Responsibilities

• Solicits accounts and cross-sells bank products and services.
• Processes over-the-counter transactions according to standards.
• Attends to client requests, inquiries and concerns.
• Monitors and orders branch stationery and supplies.
• Contributes to branch cost efficiency.
• Accounts for numbered forms in custody.
• Performs end-of-day closing activities.
• Complies with bank policies and procedures.
• Processes account openings/updates client information.
• Monitors client placements.

Skills

Cash handling

Over-the-counter transactions

Cross-selling

Customer service

Job description

Rural Bank of Angeles is seeking a branch associate to handle over-the-counter transactions and assist in account opening and maintenance. The role contributes to achieving branch goals through accurate processing and customer service.

Responsibilities include soliciting accounts, handling client inquiries, managing branch supplies, and ensuring compliance with bank policies and procedures to support efficient operations at the branch.