B2C Telecom Sales Pro: Upsell & Upgrade Expert

Logix BPO Pty; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Logix BPO Pty is seeking a B2C Telecom Sales Representative to join our sales team and assist customers with their telecommunications needs. The role focuses on consumer sales, upselling, and cross-selling telecom products and services.

Ideal candidates have experience in B2C telecom sales, familiarity with major brands, and a confident, persuasive communication style. You will promote plans, explain pricing, handle questions, and work toward sales targets while maintaining accurate customer

Qualifications

• Previous experience in B2C sales, preferably within the telecommunications industry.
• Experience selling telecom products, plans, packages, or services is highly preferred.
• Proven experience in upselling and cross-selling.
• Strong communication and interpersonal skills.
• Confident and persuasive communication style.
• Customer-focused with strong sales ability.
• Comfortable working with sales targets and performance metrics.
• Good problem-solving and negotiation skills.
• Able to understand customer needs and recommend appropriate solutions.
• Strong work ethic and willingness to achieve sales goals.

Responsibilities

• Assist customers with their telecommunications needs and requirements.
• Promote and sell telecom products, plans, packages, and services.
• Identify opportunities to upsell and cross-sell additional products or services.
• Recommend suitable plans and packages based on customer needs.
• Explain product features, pricing, promotions, and terms clearly.
• Handle customer questions and sales-related concerns professionally.
• Build rapport with customers and create a positive sales experience.
• Achieve individual sales, revenue, conversion, and other assigned targets.
• Maintain accurate customer and sales information.
• Follow company sales processes, policies, and compliance requirements.
• Stay updated on available products, promotions, and service offerings.

Skills

B2C sales

Upselling

Communication skills

Negotiation

Customer focus

Targets & metrics

Product knowledge

Job description

Logix BPO Pty is seeking a B2C Telecom Sales Representative to join our sales team and assist customers with their telecommunications needs. The role focuses on consumer sales, upselling, and cross-selling telecom products and services.

Ideal candidates have experience in B2C telecom sales, familiarity with major brands, and a confident, persuasive communication style. You will promote plans, explain pricing, handle questions, and work toward sales targets while maintaining accurate customer