A consulting firm is actively seeking a Customer Service Expert with a strong background in B2B sales. This role involves managing the client journey from lead qualification to deal closure, maintaining strong B2B relationships, and delivering high client service. Ideal candidates will possess B2B sales experience and proficiency in CRM systems, with a willingness to work onsite in Alabang on a night shift.
Qualifications
Minimum of 2–3 years of B2B sales experience, ideally in a BPO setting.
Proven ability to manage business client relationships.
Strong attention to detail and organizational skills.
Responsibilities
Manage incoming leads and coordinate internal processes.
Deliver high-level client service to business clients.
Maintain accurate records using CRM platforms.
Skills
B2B sales experience
CRM systems proficiency
Organizational skills
Attention to detail
Tools
Excel
Job description
A consulting firm is actively seeking a Customer Service Expert with a strong background in B2B sales. This role involves managing the client journey from lead qualification to deal closure, maintaining strong B2B relationships, and delivering high client service. Ideal candidates will possess B2B sales experience and proficiency in CRM systems, with a willingness to work onsite in Alabang on a night shift.