B2B SaaS Support Specialist

Reliasourcing; Zamboanga City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading digital commerce solutions provider is seeking a talented Technical Support Representative to join their team in Zamboanga City, Philippines. In this role, you will provide exceptional customer service, troubleshoot issues, and assist clients with order problems. The ideal candidate has over a year of experience in B2B or technical support, possesses strong English communication skills, and is tech-savvy. This position offers an opportunity to grow within a dynamic environment.

Qualifications

• 1+ year(s) of experience in B2B customer support or technical support roles.
• Strong written and verbal communication skills in English.
• Tech-savvy and eager to develop technical skills.

Responsibilities

• Provide daily support to B2B clients regarding order issues.
• Communicate effectively with clients, colleagues, and management.
• Maintain detailed records of daily interactions with clients.

Skills

B2B customer support experience

Strong communication skills in English

Technical troubleshooting

Adaptability

Problem identification

Tools

Excel

Job description

A leading digital commerce solutions provider is seeking a talented Technical Support Representative to join their team in Zamboanga City, Philippines. In this role, you will provide exceptional customer service, troubleshoot issues, and assist clients with order problems. The ideal candidate has over a year of experience in B2B or technical support, possesses strong English communication skills, and is tech-savvy. This position offers an opportunity to grow within a dynamic environment.