B2B Lead Generation | Onsite | Shaw | ASAP

Concentrix Philippines; Mandaluyong; On-site; PHP 480,000 - 720,000; Full time

Job summary

Concentrix Philippines in Mandaluyong invites experienced outbound sales professionals to join our offshore B2B sales team. You will conduct outbound calls, identify opportunities, and schedule qualified appointments with business clients across international markets.

Role emphasizes data-driven decision making, negotiation, and strong English business communication as you engage decision-makers, manage high-volume B2B accounts, and drive timely collections while protecting the company’s

Qualifications

• 1–3 years of outbound sales experience.
• Proven ability to meet monthly targets and KPIs.
• Strong English business communication with clients and decision-makers.
• Negotiation and influencing skills to drive payment commitments.

Responsibilities

• Develop and execute B2B collections strategies to drive timely payments.
• Build and maintain relationships with business customers and stakeholders.
• Manage a portfolio of accounts, follow up on invoices and payment commitments.
• Negotiate payment arrangements while balancing customer needs and business objectives.

Skills

Outbound sales

B2B experience

Negotiation

Account management

CRM experience

Strong English

Tools

CRM

Collections software

Job description

Join our offshore B2B sales team and help drive business growth by connecting with companies in international markets. This role is ideal for experienced outbound sales professionals who thrive in a fast-paced, target-driven environment and enjoy engaging with business decision-makers.

Based at our Shaw, Mandaluyong City site, you will be responsible for conducting outbound sales calls, identifying business opportunities, and scheduling qualified appointments with prospective clients.

JOB REQUIREMENT:

1–3 years of outbound sales experience, preferably in B2B Collections, Accounts Receivable, Credit & Collections, Account Management, or a quota-carrying sales role with measurable commercial targets

Proven track record of delivering results, consistently meeting or exceeding monthly performance targets, collection goals, or other relevant business KPIs

Strong English business communication skills, with the ability to communicate professionally with business clients, negotiate payment commitments, handle objections, and maintain productive customer relationships

Strong negotiation and influencing skills, with the ability to engage decision-makers, resolve payment-related concerns, and drive mutually agreed-upon outcomes

Data-driven and analytical mindset, with the ability to assess account situations, identify payment risks and opportunities, prioritize accounts, and use data to inform collection strategies and decision-making

Ability to manage a high volume of B2B accounts simultaneously, while effectively prioritizing accounts based on outstanding balances, aging, payment behavior, risk, and business impact

Customer-centric approach, demonstrating the ability to understand client circumstances, address concerns, and provide appropriate solutions while maintaining the company’s commercial interests

Strong relationship management skills, with the ability to build credibility and maintain professional relationships with customers, including key business stakeholders and decision-makers

Results-driven and accountable, with a demonstrated ability to take ownership of assigned accounts, follow through on commitments, and consistently deliver against collection and business objectives

Commercial acumen, with an understanding of B2B business relationships, account economics, payment terms, and the impact of receivables on overall business performance

Technical and systems proficiency, with the ability to navigate CRM, collections, or account management platforms and accurately document customer interactions, payment commitments, and account activity

Team player, with strong collaboration skills to work effectively with Sales, Finance, Operations, Customer Success, and other cross-functional teams to resolve account issues and drive successful outcomes

JOB DESCRIPTION:

Collections Strategy: Develop and execute effective B2B collections strategies to drive timely payment of outstanding balances. Identify high-priority accounts and determine the appropriate approach based on account history, aging, payment behavior, and business impact

Client Engagement: Build and maintain strong relationships with business customers while understanding their payment concerns, business circumstances, and account needs. Act as a trusted point of contact to facilitate payment resolution while maintaining a positive customer experience

Account Management: Manage a portfolio of B2B accounts and proactively engage customers regarding outstanding invoices, payment commitments, and account-related concerns

Negotiation and Resolution: Conduct professional and effective negotiations with customers to secure payment commitments, resolve disputes, and establish appropriate payment arrangements while balancing customer needs and business objectives

Executive-Level Communication: Communicate confidently with senior business stakeholders and decision-makers, including Finance, Procurement, HR, Talent Acquisition, and other relevant functions, to address payment issues and drive resolution

Business Acumen: Understand the customer's business needs and pain points to effectively position appropriate solutions, address objections, and influence customers toward timely payment and resolution

Collections Pipeline Management: Manage and monitor a portfolio of accounts through the collections lifecycle. Accurately track account status, customer commitments, follow-ups, and next actions within the CRM or collections management system

Performance & Forecasting: Monitor collection performance and accurately forecast expected recoveries and payment outcomes. Provide regular updates on account status, risks, and potential challenges to management

Dispute Management: Partner with relevant internal teams to investigate and resolve billing, contract, service, or invoice-related disputes that may impact payment

Post-Collections Documentation: Maintain accurate and timely CRM records of customer interactions, payment commitments, account status, and collection activities to ensure visibility and enable downstream teams to complete necessary account and financial activities

Target Achievement: Consistently meet or exceed assigned collections, recovery, productivity, quality, and other account performance targets while maintaining compliance with established policies and processes

Why Join Us?

• Opportunity to work with an international B2B sales account.

• Develop your expertise in consultative selling and business acquisition.

• Be part of a performance-driven team focused on professional growth.