AVP, Middle Office Leader – Hybrid (Global)

HSBC

Quezon City

Hybrid

PHP 1,800,000 - 3,200,000

Full time

3 days ago

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Job summary

HSBC Holdings plc in the Philippines seeks an AVP to lead the Middle Office team in Manila, driving operational excellence across multiple jurisdictions and products serviced from HSSO Manila. The role demands strong leadership, analytical skills, and effective communication in English, with a focus on cost management, service quality, and process improvements to support HSBC's global footprint.

Hybrid work arrangement and cross-functional collaboration with front and back offices are key,

Qualifications

Leadership and people management in a multi-jurisdictional environment.
Strong analytical and planning capabilities across complex operations.
Excellent communication skills in English, with stakeholder management across regions.

Responsibilities

Lead the HSSO Middle Office team in Manila to deliver end-to-end service across multiple jurisdictions.
Manage financial planning to meet cost targets and drive process improvements.
Ensure SLA-driven operational processes and high-quality client servicing across securities services.
Collaborate with onshore partners and global teams to standardize activities and enable growth.
Develop staff, promote a culture of excellence and employee engagement.