Automotive Warranty Claims Specialist

Honda Philippines, Inc.; Mimaropa; On-site; PHP 180,000 - 240,000; Full time

Job summary

Honda Philippines, Inc. seeks a Warranty Claims Analyst to oversee evaluation and timely processing of warranty claims related to quality concerns. You will help ensure customer and dealer satisfaction by ensuring claims are properly evaluated, validated, and resolved in accordance with company policies and warranty terms.

The role requires a mechanical engineering background, automotive knowledge, and proficiency with MS Office to document and track claims efficiently.

Qualifications

• Graduate of Mechanical Engineering or related engineering courses, automotive technology or equivalent.
• Relevant work experience of at least one year is preferred.
• Technical knowledge in Motorcycle or Automotive Industry and customer service.

Responsibilities

• Responsible for managing warranty claims evaluation and processing.
• Ensure claims are properly evaluated, validated and resolved in line with policies.

Skills

Customer service

Automotive knowledge

Motorcycle/Automotive industry

Education

Bachelor's degree in Mechanical Engineering or related engineering

Tools

MS Office

Driver's license

Job description

Honda Philippines, Inc. seeks a Warranty Claims Analyst to oversee evaluation and timely processing of warranty claims related to quality concerns. You will help ensure customer and dealer satisfaction by ensuring claims are properly evaluated, validated, and resolved in accordance with company policies and warranty terms.

The role requires a mechanical engineering background, automotive knowledge, and proficiency with MS Office to document and track claims efficiently.