Warranty Quality Manager – Automotive & Motorcycle

Honda Philippines, Inc.; Mimaropa; On-site; PHP 420,000 - 620,000; Full time

Job summary

Honda Philippines, Inc. is seeking a warranty quality administrator to oversee warranty quality activities, evaluate claims, and govern related processes. The role emphasizes leadership, customer service, and strong analytical skills within the automotive sector.

Qualifications include a bachelor's degree in Automotive Technology or Engineering, relevant industry experience, and a valid driver's license. The position requires excellent communication and team development capabilities.

Qualifications

• Must have a bachelor's degree in Automotive Technology, Engineering or related field.
• Experience in motorcycle or automotive industry, especially in customer service and motorcycle repair.
• Strong leadership, planning, problem-solving and analytical abilities.
• Holder of a valid driver's license (Code A, A1, B, B1 or B2).
• Excellent customer service and communication skills.

Responsibilities

• Oversee warranty quality administration activities, including warranty claim evaluation and governance.
• Coordinate product quality improvement initiatives and manage defective parts processes.
• Monitor budget and support team development.
• Ensure proactive risk identification and timely escalation of issues.

Skills

Leadership

Planning

Problem-solving

Analytical skills

Customer service

Communication

Driver's license

Education

Bachelor's degree in Automotive Technology or Engineering

Job description

Honda Philippines, Inc. is seeking a warranty quality administrator to oversee warranty quality activities, evaluate claims, and govern related processes. The role emphasizes leadership, customer service, and strong analytical skills within the automotive sector.

Qualifications include a bachelor's degree in Automotive Technology or Engineering, relevant industry experience, and a valid driver's license. The position requires excellent communication and team development capabilities.