AUTOMOTIVE STORE SUPERVISOR

Delpanuevo Trading; Kawit; On-site; PHP 360,000 - 600,000; Full time

Job summary

Delpanuevo Trading in Cavite is seeking a Store Manager to lead a team of sales associates, technicians, and support staff, driving sales, delivering excellent customer service, and maintaining inventory.

The role requires hands-on leadership, training, and the ability to analyze store performance, control costs, and implement effective marketing campaigns to increase traffic and revenue.

Qualifications

• Store Manager or Assistant Manager experience in automotive or retail.
• Experience managing inventory, customer service, and team performance.
• Education: high school diploma; degree preferred.
• Proficiency in retail software and POS systems.

Responsibilities

• Lead and supervise sales associates, technicians, and support staff.
• Conduct regular training to improve product knowledge.
• Set goals and provide performance feedback.
• Achieve sales targets and develop effective sales strategies.
• Maintain inventory levels and coordinate with suppliers.
• Develop marketing campaigns and promotions to drive traffic.
• Ensure store compliance with policies and safety regulations.

Skills

Leadership

Team management

Sales

Customer service

Inventory management

POS systems

Training

Communication

Problem solving

Education

High school diploma (required)

Bachelor's degree preferred

Tools

Retail software

POS systems

Inventory software

Job description

Job Description

• Leadership and Team Management:
• Supervise and lead a team of sales associates, technicians, and support staff.
• Conduct regular training to enhance staff knowledge of products and services.
• Set clear goals and expectations for team members and provide performance feedback.
• Foster a positive and motivating environment to ensure high morale and performance.
• Sales and Customer Service:
• Achieve sales targets by developing and executing effective sales strategies.
• Provide exceptional customer service, handling customer inquiries, complaints, and special requests.
• Develop customer loyalty programs and encourage repeat business.
• Upsell and cross-sell automotive parts, accessories, and services.
• Inventory and Stock Management:
• Manage inventory levels, ensuring that the store is adequately stocked with high-demand automotive products.
• Coordinate with suppliers and vendors for timely product deliveries.
• Oversee the organization and display of merchandise to ensure an appealing store layout.
• Operations Management:
• Ensure that all store policies, procedures, and safety regulations are followed.
• Monitor store expenses and work to minimize costs while maximizing revenue.
• Track and analyze store performance metrics and report regularly to upper management.
• Maintain a clean, organized, and safe working environment for staff and customers.
• Marketing and Promotions:
• Develop and execute marketing campaigns and promotional events to increase store traffic and sales.
• Coordinate with the marketing department to promote new products, special offers, and seasonal discounts.
• Stay up-to-date with automotive trends and customer preferences.

Job Qualifications

• Education:
• High school diploma or equivalent (required).
• A degree in Business, Automotive Technology, or related fields is preferred.
• Experience:
• Proven experience as a Store Manager or Assistant Manager in an automotive or retail environment.
• Hands-on experience with automotive products, tools, and accessories.
• Demonstrated ability to drive sales and improve store performance.
• Experience in managing inventory, customer service, and team performance.
• Skills:
• Strong leadership, communication, and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of automotive products and services.
• Ability to thrive in a fast-paced retail environment.
• Strong organizational skills with attention to detail.
• Basic knowledge of accounting, budgeting, and financial reporting.
• Proficient in using retail management software and point-of-sale (POS) systems.
• Physical Requirements:
• Ability to lift heavy items (up to 50 lbs) as needed.
• Comfortable standing for extended periods and performing physical tasks.
• Personal Attributes:
• Passionate about the automotive industry and customer satisfaction.
• Self-motivated with a strong drive to succeed.
• Ability to adapt to changes in a dynamic work environment.
• Strong work ethic, reliability, and punctuality.