Automotive Service Advisor - Growth & Commission Potential

AutoStudio Philippines Corporation; Cebu City; Presencial; PHP 223.200 - 357.120; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + commissions

Complete Benefits (Government Statutry

Travel opportunities for trainings (L/

Energetic and supportive team

Opportunities for growth and promotion

Salary adjustment upon regularization

Descripción de la vacante

AutoStudio Philippines Corporation is seeking a Service Advisor for our Cebu on-site team. You will explain automotive issues, provide estimates, and manage service workflows to ensure timely delivery.

The role requires at least 2 years of service advisory experience, strong communication, and the ability to coordinate with workshop staff. Growth opportunities and competitive compensation accompany a comprehensive benefits package.

Formación

• Graduate of Automotive Technology or related field.
• Minimum 2 years experience as Service Advisor.
• Strong knowledge of automotive repair processes and parts is a plus.
• Excellent communication and interpersonal skills.
• Customer-focused with problem-solving abilities.
• Able to explain technical information clearly.
• Strong organizational and time management skills.
• Proficient in basic computer applications (MS Office, email).

Responsabilidades

• Clearly explain automotive issues, repair solutions, and service recommendations to customers.
• Provide accurate service estimates and discuss potential costs with customers.
• Schedule service appointments and manage the service workflow for timely delivery.
• Coordinate with workshop team to ensure repairs meet customer specs and timelines.
• Promote products and services, including maintenance packages, repairs, and parts.
• Upsell additional services based on customer needs and vehicle condition.
• Follow up with customers after service to ensure satisfaction.
• Respond promptly to customer inquiries and maintain service records.
• Document service orders, repair details, and billing accurately.
• Communicate with technicians to ensure quality standards.
• Send reminders for PMS schedule and follow-up.
• Report service activity and customer feedback to Service Head.
• Maintain updates on service performance and customer satisfaction.
• Take on additional tasks as assigned by management.

Conocimientos

Clear communication

Customer-focused

Problem solving

Explain technical information

Organizational skills

Time management

MS Office

Team coordination

Educación

Automotive Technology graduate

Herramientas

MS Office

Descripción del empleo

AutoStudio Philippines Corporation is seeking a Service Advisor for our Cebu on-site team. You will explain automotive issues, provide estimates, and manage service workflows to ensure timely delivery.

The role requires at least 2 years of service advisory experience, strong communication, and the ability to coordinate with workshop staff. Growth opportunities and competitive compensation accompany a comprehensive benefits package.