Automotive Service Advisor & Customer Solutions

Astra Multimarket Corporation; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Bereavement Leave

Maternity & Paternity Leave

Parental Leave

Sick Leave

Solo Parent Leave

Vacation Leave

Job summary

A leading automotive service provider in Quezon City is seeking a Service Advisor. The role involves receiving customer vehicles, providing consultations, upselling services, and handling aftersales concerns. Ideal candidates should have at least 2 years of experience in the Automotive or Truck industry, a Bachelor's degree, and excellent customer service skills. The position offers government-mandated benefits and operates on-site.

Qualifications

• Graduate of any 4 year business course or equivalent.
• At least 2 years of working experience in the Automotive or Truck industry.
• Excellent customer service, interpersonal, and communication skills.

Responsibilities

• Receive customer vehicles and provide consultation on vehicle concerns.
• Upsell products and services to customers.
• Prepare repair orders and track their status.

Skills

Customer Service

Problem Solving

Organizational Skills

Interpersonal Skills

Computer Literacy

Education

Bachelor’s degree in Business, Mechanical Engineering, or Automotive

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading automotive service provider in Quezon City is seeking a Service Advisor. The role involves receiving customer vehicles, providing consultations, upselling services, and handling aftersales concerns. Ideal candidates should have at least 2 years of experience in the Automotive or Truck industry, a Bachelor's degree, and excellent customer service skills. The position offers government-mandated benefits and operates on-site.