Automation & Process Improvement Associate I

Hammerjack Pty Ltd; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorganChase is seeking a Process Improvement Associate I to design and deliver automation and reporting solutions that reduce manual effort and enhance operational insights. You will collaborate with stakeholders to elicit requirements, produce solution documentation, and manage end-to-end delivery from intake through production, ensuring appropriate controls and audit readiness.

As part of the Process Automation team, you will build automation workflows with Alteryx, develop dashboards and

Qualifications

• 2 years of experience in business analysis, delivery, process improvement, controls, process automation, business reporting, or data analysis.
• Experience building automation workflows using Alteryx.
• Alteryx Core Certification.
• Experience with Python for automation and data analysis.
• Experience with SQL for querying and analysis.
• Experience creating business requirements documents and solution design documentation.
• Proficiency with MS Office tools (Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills, with high attention to detail.
• Strong written and verbal communication skills, with ability to influence stakeholders across levels.
• Demonstrated ability to manage multiple priorities independently and coordinate work across a matrixed environment.

Responsibilities

• Manage delivery of multiple small-to-medium initiatives, coordinating stakeholders and keeping work on track.
• Gather and clarify requirements, confirming scope, success measures, and key decisions needed.
• Produce clear delivery documentation, including business requirements documents, solution designs, process maps, and procedures.
• Design and build automation workflows using Alteryx in alignment with defined requirements and controls.
• Develop and maintain recurring and ad hoc reporting solutions, such as dashboards, scorecards, and operational reporting.
• Perform data analysis and validation to support reporting accuracy, trend analysis, and root-cause exploration.
• Provide executive-ready status updates, including timelines, risks, dependencies, and approvals required.
• Identify risks and issues early, elevate appropriately, and support corrective actions to prevent recurrence.
• Execute defined testing activities, including test execution, defect documentation, retest coordination, and user acceptance testing support.
• Assess process impacts and recommend additional stakeholder engagement to address workflow gaps, change impacts, and operational readiness.

Skills

Analytical thinking

Communication

Stakeholder management

Problem solving

Multitasking

Attention to detail

Documentation

Tools

Alteryx

Python

SQL

Excel

Word

PowerPoint

Alteryx Core Certification

Job description

JPMorganChase is seeking a Process Improvement Associate I to design and deliver automation and reporting solutions that reduce manual effort and enhance operational insights. You will collaborate with stakeholders to elicit requirements, produce solution documentation, and manage end-to-end delivery from intake through production, ensuring appropriate controls and audit readiness.

As part of the Process Automation team, you will build automation workflows with Alteryx, develop dashboards and