Automation & Analytics Associate I

JPMorgan Chase & Co.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in the Philippines seeks a Process Improvement Associate I to design and deliver automation and reporting solutions that reduce manual effort and enhance operational insights.

You will collaborate with stakeholders to elicit requirements, produce solution documentation, and manage end-to-end delivery from intake through production, ensuring appropriate controls and audit readiness. You will lead multiple small-to-medium initiatives, develop clear documentation, and build

Qualifications

• 2 years of experience in business analysis, delivery, process improvement, controls, process automation, reporting, or data analysis.
• Experience building automation workflows using Alteryx.
• Alteryx Core Certification.
• Experience with Python for automation and data analysis.
• Experience with SQL for querying and analysis; creation of BRDs and solution design docs.
• Proficiency with MS Office (Excel, Word, PowerPoint) for analysis, documentation, and presentations.
• Strong analytical and problem-solving skills with high attention to detail.
• Excellent written and verbal communication with ability to influence stakeholders across levels.
• Ability to manage multiple priorities independently in a matrixed environment.

Responsibilities

• Manage delivery of multiple small-to-medium initiatives, coordinating stakeholders and keeping work on track.
• Gather and clarify requirements, confirming scope, success measures, and key decisions needed.
• Produce clear delivery documentation including BRDs, solution designs, process maps, and procedures.
• Design and build automation workflows using Alteryx in alignment with defined requirements and controls.
• Develop and maintain recurring and ad hoc reporting solutions, such as dashboards and operational reporting.
• Perform data analysis and validation to support reporting accuracy, trends, and root-cause exploration.
• Provide executive-ready status updates, including timelines, risks, dependencies, and required approvals.
• Identify risks and issues early, escalate appropriately, and support corrective actions to prevent recurrence.
• Execute defined testing activities including test execution, defect documentation, retest coordination, and UAT support.
• Assess process impacts and engage stakeholders to address workflow gaps and change readiness.

Skills

Business analysis

Process automation

Data analysis

Reporting

Stakeholder management

Education

Alteryx Core Certification

Python

SQL

Tools

Alteryx

Python

SQL

Excel

PowerPoint

Qlik

Power Platform

Job description

JPMorgan Chase & Co. in the Philippines seeks a Process Improvement Associate I to design and deliver automation and reporting solutions that reduce manual effort and enhance operational insights.

You will collaborate with stakeholders to elicit requirements, produce solution documentation, and manage end-to-end delivery from intake through production, ensuring appropriate controls and audit readiness. You will lead multiple small-to-medium initiatives, develop clear documentation, and build