Automation Leader: Drive Ops Innovation & Efficiency

Next Frontier Capital; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

JPMorganChase in the Commercial & Investment Bank function is seeking an Operations Automation Associate to drive intermediate intelligent automation and business analysis, translating requirements into scalable solutions for operational efficiency.

Collaborate with stakeholders and technology teams to design, build, test, deploy, and monitor automation, blending traditional coding with low-code approaches while mentoring teammates.

Qualifications

• 5+ years leading process improvement, automation, or tech-enabled change in operations.
• Experience as a project manager or product owner for cross-functional initiatives.
• Strong process discovery and documentation, including current-state and future-state mapping.
• Knowledge of governance, audit readiness, documentation, and change management rigor.
• User-centered design ability, including wireframing/prototyping using tools such as Figma/Sketch/Adobe XD.
• Technical literacy to partner with engineers and automation developers.
• Excellent written and verbal communication, including executive-ready status reporting.
• Experience with automated testing and delivery practices, including CI/CD.

Responsibilities

• Engage stakeholders and analytics partners to support automation delivery end-to-end, including requirements, design, build, testing, deployment, and continuous improvement
• Contribute to the operational automation strategy and define metrics such as objectives and key results, key performance indicators, and benefits tracking
• Partner with technology teams to create or enable infrastructure that supports both traditional coding and low-code automation capabilities
• Select an appropriate end-to-end automation approach and translate requirements into a feasible delivery plan
• Define outcomes and measurement and drive delivery to realize benefits
• Drive user-centered design by translating user needs into practical workflow and interface decisions
• Implement and maintain CI/CD pipelines, automated testing, and monitoring to improve reliability
• Support post-delivery enablement through training, adoption support, and feedback-driven enhancements
• Coach and mentor junior team members on automation tools and delivery practices
• Maintain documentation discipline to support governance, controls sign-off, and audit readiness

Skills

Process optimization

Project management

Requirements gathering

User-centered design

Governance & controls

CI/CD & automation delivery

Stakeholder communication

Cross-functional collaboration

Education

Bachelor’s degree in IT/CS/Engineering

Tools

UiPath

Robotic Process Automation

Intelligent Document Processing

Workflow tools

Automation governance

Monday.com

Low-code platforms

Job description

JPMorganChase in the Commercial & Investment Bank function is seeking an Operations Automation Associate to drive intermediate intelligent automation and business analysis, translating requirements into scalable solutions for operational efficiency.

Collaborate with stakeholders and technology teams to design, build, test, deploy, and monitor automation, blending traditional coding with low-code approaches while mentoring teammates.