Automation‑Driven Payment Lifecycle Analyst

Jpmorgan & Co; Taguig; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

JPMorganChase is seeking a Payments Lifecycle Analyst in Manila to ensure smooth funds transfers and optimize payment operations. You will leverage automation, work with stakeholders, and apply cybersecurity and anti‑fraud controls to strengthen processes and data integrity.

Ideal candidates have strong data analysis skills, leadership experience, and a growth mindset to thrive in a fast‑paced financial operations environment with cross‑functional collaboration.

Qualifications

• Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management.
• Minimum 4 years of experience in financial operations processing, including team leadership experience in a similar environment.
• Proficiency in data analysis techniques to interpret and communicate insights for informed decision‑making with senior stakeholders.
• Commercial and growth mindset to adapt to fast‑paced environments and new business initiatives, with strong interpersonal and communication skills.
• Understanding of cybersecurity controls and anti‑fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities.
• Familiarity with continuous improvement methodologies and design‑thinking techniques to drive continuous improvement initiatives.

Responsibilities

• Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes.
• Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products.
• Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience.
• Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams.
• Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members.

Skills

Payment operations

Team leadership

Data analysis

Communication

Cybersecurity awareness

Continuous improvement

Job description

JPMorganChase is seeking a Payments Lifecycle Analyst in Manila to ensure smooth funds transfers and optimize payment operations. You will leverage automation, work with stakeholders, and apply cybersecurity and anti‑fraud controls to strengthen processes and data integrity.

Ideal candidates have strong data analysis skills, leadership experience, and a growth mindset to thrive in a fast‑paced financial operations environment with cross‑functional collaboration.