Auto Loan Collections Specialist — Ortigas

East West Banking Corporation; Manila; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Career development and training opportunities

Competitive salary package and benefits

Performance-based incentives and recognition

Job summary

East West Banking Corporation is seeking a Collections Officer in Ortigas to manage long-outstanding auto loan accounts. Responsibilities include reconciling accounts, implementing adjustments, and resolving customer concerns.

The ideal candidate has a Bachelor's degree and at least one year of collections experience, with strong communication skills and attention to detail. Competitive salary and career development opportunities are offered.

Qualifications

• Preferred 1 year of experience in credit or collections, specifically in auto or consumer loans.
• Effective in resolving customer concerns within standard timelines.
• Capable of implementing account maintenance and reconciliation.

Responsibilities

• Manage long-outstanding auto loan accounts through reconciliation.
• Record all collection actions accurately in the system.
• Facilitate insurance claims and process redemption requests.

Skills

Credit or collections experience

Basic banking operations knowledge

Strong communication skills

Detail-oriented

Education

Bachelor's degree in Business, Accountancy, Management, or Finance

Job description

East West Banking Corporation is seeking a Collections Officer in Ortigas to manage long-outstanding auto loan accounts. Responsibilities include reconciling accounts, implementing adjustments, and resolving customer concerns.

The ideal candidate has a Bachelor's degree and at least one year of collections experience, with strong communication skills and attention to detail. Competitive salary and career development opportunities are offered.