Auto Insurance Specialist (MOA, Pasay)

We Search @ Searchers & Staffers Corp.; Pasay; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive pay and rewards

Comprehensive HMO coverage

Learning and development opportunities

Career advancement opportunities

Job summary

A recruiting firm is seeking customer service representatives to handle inquiries and provide information about products and services. The role requires at least 1 year of experience in BPO auto insurance accounts and strong English communication skills. Opportunities for career advancement and comprehensive HMO coverage for you and your dependents are offered. If you are willing to work onsite in Pasay City, apply now for a competitive salary and rewards aligned with your skills.

Qualifications

• Minimum of 1 year experience in BPO auto insurance accounts.
• Willing and able to work onsite at MOA, Pasay City.
• Willing and able to work onsite at MOA, Pasay City.

Responsibilities

• Handle customer inquiries and provide information about products and services via phone.
• Create, manage, and close service requests in a timely manner.
• Resolve customer concerns by coordinating with internal teams when needed.
• Handle basic and straightforward issues; escalate more complex concerns to senior staff.
• Deliver excellent customer service by ensuring a positive customer experience.

Skills

Strong English communication skills

Job description

Roles and Responsibilities

• Handle customer inquiries and provide information about products and services via phone
• Create, manage, and close service requests in a timely manner
• Resolve customer concerns by coordinating with internal teams when needed
• Handle basic and straightforward issues; escalate more complex concerns to senior staff
• Deliver excellent customer service by ensuring a positive customer experience

Minimum Qualifications

• Minimum of 1 year experience in BPO auto insurance accounts
• Strong English communication skills
• Willing and able to work onsite at MOA, Pasay City

What We Offer

• Competitive pay and rewards aligned with your skills and experience
• Comprehensive HMO coverage for you and your dependents
• Learning and development opportunities, including training and certifications
• Career advancement opportunities with clear growth and promotion paths