Australian Mortgage Broking Admin & Settlement Support

VAP; Cebu City; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

HMO w/ Dental Coverage

2-week paid Holiday Break

Fixed weekends off

Day shift schedule

Job summary

VAP is seeking an experienced Australian Mortgage Broking Support to handle admin tasks from enquiry to settlement. You will prepare applications, organize documents, and coordinate with lenders and clients to keep processes moving smoothly.

Based in Cebu City or Davao City, you will work onsite with a dynamic team and use platforms like ApplyOnline and various mortgage broking CRMs to ensure accuracy and timely submissions.

Qualifications

• Solid experience in Australian mortgage broking administration or loan processing.
• Good understanding of the Australian home loan process, including application preparation, lender requirements, and settlement procedures.
• Knowledge of Australian lending policies, loan products, and documentation requirements.
• Experience collecting, reviewing, and organizing client financial documents (payslips, bank statements, tax returns).
• Proficiency in preparing and processing loan applications via ApplyOnline.
• Familiarity with mortgage broking CRMs such as MyCRM, FLEX, Mercury, Infinity, or SalesTrekker.
• Excellent written and verbal communication; coordinating with clients, lenders, and stakeholders.
• Strong organizational skills; managing multiple loan applications and deadlines.
• Willingness to work onsite at Cebu City or Davao City.

Responsibilities

• Provide administrative support to mortgage brokers from enquiry to submission and settlement.
• Manage client enquiries and coordinate collection of financial documents.
• Review and organize client documents to ensure loan applications are complete and ready for submission.
• Prepare loan application forms and supporting documents for submission to lenders.
• Enter and maintain accurate client information and updates in CRM systems.
• Liaise with lenders, banks, clients, and other parties to obtain outstanding information.
• Monitor loan application progress and provide timely updates to brokers and clients.
• Follow up on outstanding documents and lender conditions to progress applications.
• Assist with loan processing, approval coordination, and settlement preparations.
• Maintain organized client files and ensure documentation follows processes.

Skills

Mortgage broking

Loan processing

Document collection

Lender coordination

CRM knowledge

Tools

ApplyOnline

MyCRM

FLEX

Mercury

Infinity

SalesTrekker

Job description

VAP is seeking an experienced Australian Mortgage Broking Support to handle admin tasks from enquiry to settlement. You will prepare applications, organize documents, and coordinate with lenders and clients to keep processes moving smoothly.

Based in Cebu City or Davao City, you will work onsite with a dynamic team and use platforms like ApplyOnline and various mortgage broking CRMs to ensure accuracy and timely submissions.