Remote Settlement Officer – Australian Mortgage

D2B; Philippines; Remote; PHP 781,000 - 949,000; Full time

Job summary

D2B is looking for a Settlement Officer (Australian Mortgage) in the Philippines. You will manage end-to-end settlement processes, liaise with banks and solicitors, and ensure compliance with Australian lending standards from remote location.

As a settlement expert, you will maintain client communication, track applications in CRM, and handle post-settlement activities, including compliance and commissions. The role aligns with Australian hours and offers full-time remote work.

Qualifications

• Minimum 2+ years of settlements or loan processing experience in the Australian Mortgage industry.
• Comprehensive understanding of the Australian mortgage lifecycle, including PEXA, lenders' portals and various loan structures.
• Familiarity with Australian credit legislation and privacy requirements.
• Experience with industry-standard CRM tools and mortgage processing platforms.

Responsibilities

• Coordinate final stages of the loan process from unconditional approval through to settlement and post-settlement filing.
• Serve as primary contact for banks, solicitors, and conveyancers to ensure documentation is executed correctly and deadlines are met.
• Review loan offers and mortgage documents for accuracy to ensure compliance with Australian lending regulations and internal quality standards.
• Provide regular updates to clients on settlement status and address concerns with clarity.
• Identify and resolve potential bottlenecks in the settlement process to prevent delays.
• Maintain an up-to-date CRM database and track all active applications.
• Manage the post-settlement 'thank you' process and ensure compliance requirements and commission tracking are completed.

Skills

Australian mortgage experience

End-to-end settlement knowledge

Regulatory awareness

Tools

CRM tools

Mortgage processing platforms

Job description

D2B is looking for a Settlement Officer (Australian Mortgage) in the Philippines. You will manage end-to-end settlement processes, liaise with banks and solicitors, and ensure compliance with Australian lending standards from remote location.

As a settlement expert, you will maintain client communication, track applications in CRM, and handle post-settlement activities, including compliance and commissions. The role aligns with Australian hours and offers full-time remote work.