Australian Airline Sales - CSR

V-Call Center Link Inc.; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

A customer service center in Quezon City is seeking individuals to handle incoming inquiries related to flight bookings. Candidates should have at least 6 months of sales experience and be open to working on a shifting schedule onsite. This role involves providing accurate information and assisting customers with their travel needs.

Qualifications

• Minimum of 6 months sales experience in any industry.
• Amenable to work on a shifting schedule and onsite.

Responsibilities

• Handle incoming calls, emails, and chat inquiries regarding flight bookings.
• Provide accurate information on airline products and services.
• Assist customers with reservations, cancellations, and rebooking.

Job description

Responsibilities

• Handle incoming calls, emails, and chat inquiries from customers, travel agents, and corporate accounts regarding flight bookings, ticketing, schedules, and fares.
• Provide accurate information on airline products, promotions, and services to maximize sales opportunities.
• Assist customers with reservations, cancellations, rebooking, refunds, and special requests in accordance with company policies.

Qulifications

• Open to Adapters and Shifters with a minimum of 6 months Sales Experience in any industry
• Amenable to work on a shifting schedule and onsite