AU Telco Sales Support Executive — Onsite Day Shift

MicroSourcing; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

MicroSourcing in the Philippines is seeking a Sales Support Executive (B2B AU Telco) to coordinate between Sales, Operations, Billing, and Provisioning, ensuring accurate service delivery and billing integrity. This onsite role in BGC, Taguig City requires handling end-to-end order workflows and maintaining CRM pipeline hygiene for Australian enterprise accounts.

The candidate will drive cross-functional collaboration, validate billing setups, and support onboarding with a focus on reducing

Qualifications

• Experience in end-to-end sales order workflows in B2B telco.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience in sales support and complaint resolution.
• CRM-agnostic data management with emphasis on data integrity.
• Advanced Excel, data dashboards, and analytics to spot billing discrepancies.
• Ability to collaborate cross-functionally across Sales, Billing, Provisioning and Product teams.
• Strong organization, prioritization, and client-facing skills.

Responsibilities

• Manage end-to-end sales order workflows for mobility, fixed, ICT, and complex products across Australian enterprise accounts.
• Validate billing setups, perform data integrity checks, and resolve discrepancies to prevent revenue leakage from cycle one.
• Coordinate cross-functionally with Sales, Provisioning, Billing, and Compliance teams to resolve operational bottlenecks and escalations.
• Maintain CRM pipeline hygiene, ensuring accurate opportunity stages, values, close dates, and order-readiness prerequisites.
• Deliver proactive customer support during onboarding, conducting first bill walkthroughs and guiding clients through operational workflows.

Skills

End-to-end sales workflows

Cross-functional collaboration

Advanced Excel

Data dashboards

Billing discrepancy detection

CRM data management

Customer-facing skills

Job description

MicroSourcing in the Philippines is seeking a Sales Support Executive (B2B AU Telco) to coordinate between Sales, Operations, Billing, and Provisioning, ensuring accurate service delivery and billing integrity. This onsite role in BGC, Taguig City requires handling end-to-end order workflows and maintaining CRM pipeline hygiene for Australian enterprise accounts.

The candidate will drive cross-functional collaboration, validate billing setups, and support onboarding with a focus on reducing