ATM Services Head

RCBC; Taguig; On-site; PHP 2,800,000 - 4,000,000; Full time

Job summary

RCBC is seeking a seasoned leader to manage the division's back-office delivery for bank products and services, ensuring AMLA and regulatory compliance across processes. You will direct staff performance, training, and succession planning while driving cost management and efficiency improvements.

The role includes implementing the division's strategic objectives within the OG balance scorecard framework and acting as Deputy Compliance Officer to monitor regulatory requirements and internal

Qualifications

• 12-14 years of experience in banking operations in a (senior level) supervisory role
• Solid experience in Bank’s operations, products, BSP circulars, regulations and reports
• Experience with day-to-day banking activities (Head Office and Business Centers)
• Licensure/certification/accreditation by appropriate government agency or industry association is a must for relevant positions or preferred for non-specified roles

Responsibilities

• Oversee the division's back-office delivery and support of existing, planned, and developing bank products and services, ensuring AMLA and regulatory compliance.
• Direct performance management, career progression, training, and succession planning for officers and staff.
• Drive cost management and continuous process improvement through systems or process changes.
• Plan and implement the division's goals aligned with corporate scorecards and metrics.
• Act as Deputy Compliance Officer (DCO) – monitor compliance with applicable regulatory issuances.
• Ensure adherence to AMLA, Compliance and BSP policies and participate in MORB and MTPP seminars.

Skills

Back-office operations

Regulatory compliance

Leadership

Cost management

Process improvement

Education

Bachelor's degree in relevant field

Master’s degree

Job description

Job Summary

• Manages the assigned division's overall back-office delivery and support of existing, planned, and development of various Bank products and services in collaboration with other relevant parties of the organization, with full knowledge and application of current AMLA, Compliance and other regulatory requirements related to his/her specific responsibilities.

How will you contribute?

• 1. Responsible for the overall back-office delivery and support of existing, planned and development of various Bank products and services such as not but not limited to processing, documentation, accounting, reportorial, regulatory and compliance adherence, market and industry competitiveness, ensuring continuity of service at all times.


• 2. Manages and directs the professional careers of the respective officers and staff such as but not limited to performance management, career progression, training and development and succession planning.


• 3. Responsible for cost management and continuous process improvement, innovation and productivity initiatives either through process or systems.


• 4. Responsible for the planning and implementation of the division's goals and objectives within the context of the overall corporate goals and vision within the framework of OG balance scorecard and metrics.


• 5. Functions as Deputy Compliance Officer (DCO). Responsible for the implementation and monitoring of compliance with applicable regulatory issuances in their respective areas of responsibility and will also be held accountable for non-compliance with regulatory requirements, as well as the internal policies and procedures of the Bank.


• 6. In all of the above functions, ensure adherence to all AMLA, Compliance and other regulatory requirements. Keeps abreast of updates on BSP policies as stipulated in the Manual of Regulations for Banks (MORB) and Bank policies as specified in the Money Laundering and Terrorist Financing Prevention Program (MTPP) through circulars, required seminars/programs and adheres to said policies.

What will make you successful?

• Graduate of any relevant course. Master’s degree is an advantage.


• Licensure/certification/accreditation by appropriate government agency or industry association is a must for relevant positions or else preferred for those that do not require such.


• 12-14 years of experience in banking operations in a (senior level) supervisory role


• Must have a solid experience in Bank’s operations, products and services BSP circulars, regulations and reports


• Day-to-day banking activities (i.e. Head Office and Business Centers)