About the role
The Associate Training Manager is responsible for planning, coordinating, implementing, and evaluating employee training and development programs. The role supports the organization in building employee capabilities, improving job performance, strengthening leadership skills, and ensuring that employees have the knowledge and competencies required for their respective roles. For the pharmaceutical field force, the position also supports the development of product knowledge, selling skills, communication skills, compliance awareness, and overall field effectiveness.
Key responsibilities
- Identify training and development needs in coordination with department heads and HR; review competency gaps, business requirements, performance trends, and employee development needs; recommend appropriate training interventions based on identified gaps
- Develop annual and periodic training plans aligned with organizational priorities; design or improve training materials, presentations, facilitator guides, assessments, and learning activities; customize programs according to the needs of new hires, field force, supervisors, managers, and other employee groups
- Conduct employee orientation, soft-skills training, supervisory development, and other internal learning programs; facilitate workshops using practical exercises, discussions, case studies, and assessments; coordinate subject-matter experts or external training providers when specialized training is required
- Use a blended learning approach that combines instructor-led classroom sessions, virtual learning, self-paced materials, and field-based application; conduct face-to-face workshops and facilitate live virtual sessions and webinars; provide field-based coaching, ride-alongs, role plays, simulations, case discussions, and practical demonstrations
- Develop and implement training programs for Medical Representatives, District Sales Managers, and other field-sales personnel on pharmaceutical selling skills, call planning and execution, product detailing and presentation, objection handling, communication and questioning skills, territory and account management, customer engagement, and negotiation and closing skills
- Prepare training schedules, invitations, attendance records, evaluation forms, and training reports; maintain accurate employee training records and learning history; coordinate training venues, materials, equipment, suppliers, and other logistical requirements; monitor training budgets and expenses within approved limits
- Conduct pre-training and post-training assessments when appropriate; gather participant feedback and evaluate training effectiveness; recommend improvements based on assessment results, participant feedback, and business requirements; prepare periodic training accomplishment reports for management
- Support career development, leadership development, succession planning, and competency-building initiatives; assist HR and department heads in identifying development programs for employees with expanded or future responsibilities; promote a culture of continuous learning and professional development
- Ensure training programs are consistent with company policies, the Code of Conduct, and applicable regulatory requirements; coordinate required compliance-related training with the appropriate internal departments; maintain proper documentation of completed mandatory training
About you
- Bachelor's degree in Human Resources, Marketing, Business Administration, Education, Communication, or a related field
- Preferably 3–5 years of experience in training, learning and development, sales training, or a similar function
- Training Facilitation
- Learning Program Design
- Training Needs Analysis
- Presentation and Public Speaking
- Coaching and Development
- Training Evaluation
- Project and Event Coordination
- Stakeholder Management
- Written and Verbal Communication
- Planning and Organization