Associate Training Director, Frontline Leadership Development

afniexternalcareers; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

afniexternalcareers is seeking a Leadership Development Lead to design and deliver frontline leadership programs for Team Leaders, Supervisors, Managers and emerging leaders. You will drive readiness, succession, coaching, and certification initiatives to strengthen organizational capability and business outcomes.

The role also coordinates with Operations, HR, Quality, and clients, implements future-focused capabilities, and leads a team of instructional designers and coaches to scale leadership

Responsibilities

• Lead design and continuous improvement of frontline leadership development programs for team leaders, supervisors, managers, and emerging leaders.
• Develop leadership readiness, succession planning, and apprenticeship strategies to build a strong leadership pipeline.
• Oversee leadership curriculum, coaching frameworks, learning journeys, and certification programs for leader effectiveness.
• Partner with Operations, HR, Quality, and Client stakeholders to identify capability gaps and implement targeted solutions.
• Facilitate leadership workshops, coaching sessions, academies, and high-potential development programs.
• Establish coaching standards and governance to improve performance and engagement.
• Monitor program effectiveness via leadership metrics, readiness assessments, and business outcomes.
• Leverage analytics to identify trends, ROI, and data-driven recommendations.
• Lead and mentor Training Managers, Leadership Facilitators, Coaches, and instructional design teams.
• Integrate future-focused capabilities including AI-enabled learning, digital leadership, change management, workforce transformation, and skills-based development.
• Drive leadership culture initiatives to promote accountability, engagement, operational excellence, and talent retention.
• Manage programs, budgets, resources, vendor relationships, and strategic initiatives for scalability.
• Ensure all programs align with organizational goals, client expectations, compliance, and talent strategies.
• Serve as a strategic advisor to senior leadership on capability building and workforce readiness.

Job description

Summary of Duties and Responsibilities

• Lead the design, implementation, and continuous improvement of frontline leadership development programs for Team Leaders, Supervisors, Managers, and emerging leaders.
• Develop and execute leadership readiness, succession planning, and apprenticeship strategies to build a strong pipeline of future leaders.
• Oversee leadership curriculum, coaching frameworks, learning journeys, and certification programs that drive leader effectiveness and business performance.
• Partner with Operations, HR, Quality, and Client stakeholders to identify leadership capability gaps and implement targeted development solutions.
• Facilitate leadership workshops, coaching sessions, leadership academies, and high-potential development programs.
• Establish coaching standards and governance to ensure leaders consistently apply effective coaching practices that improve employee performance and engagement.
• Monitor and evaluate program effectiveness through leadership performance metrics, readiness assessments, participant feedback, and business outcomes.
• Leverage analytics and performance data to identify trends, measure ROI, and make data-driven recommendations for leadership development initiatives.
• Lead and mentor Training Managers, Leadership Facilitators, Coaches, and instructional design teams responsible for leadership development delivery.
• Integrate future-focused capabilities including AI-enabled learning, digital leadership, change management, workforce transformation, and skills-based development into leadership programs.
• Drive leadership culture initiatives that promote accountability, employee engagement, operational excellence, and talent retention.
• Manage leadership development projects, budgets, resources, vendor relationships, and strategic initiatives to ensure successful execution and scalability.
• Ensure all leadership development programs align with organizational goals, client expectations, compliance requirements, and talent management strategies.
• Serve as a strategic advisor to senior leadership on leadership capability building, workforce readiness, organizational effectiveness, and succession planning.

Key Accountabilities

• Leadership Pipeline Development
• Succession Readiness
• Coaching Excellence
• High-Potential Development
• Leadership Program Effectiveness
• Talent Retention & Engagement
• Future Skills Development
• Stakeholder Partnership
• Learning Innovation & Transformation
• Business Performance Impact

Primary Objective

Develop a sustainable pipeline of highly capable frontline leaders by delivering leadership development, coaching, succession, and talent strategies that improve employee performance, strengthen organizational capability, and support long-term business growth.