Associate Training Director Frontline Leadership Development

Afni, Inc.; Santa Rosa; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Afni, Inc. is seeking a senior leader development professional to design and implement frontline leadership programs across Team Leaders, Supervisors, and Managers.

You will partner with Operations, HR, Quality, and clients to build leadership readiness, succession, and apprenticeship pipelines, while ensuring coaching standards, measurement, and ROI across programs.

Qualifications

• Experience designing leadership development programs.
• Experience leading training managers and instructional design teams.
• Experience partnering with cross-functional stakeholders.
• Experience measuring program ROI and impact.

Responsibilities

• Design and improve frontline leadership development programs.
• Develop leadership readiness and succession strategies.
• Oversee curriculum, coaching frameworks, and certifications.
• Partner with Operations, HR, Quality, and Client stakeholders.
• Facilitate leadership workshops, coaching sessions, and academies.
• Establish coaching standards and governance.
• Monitor program effectiveness via metrics and feedback.
• Use analytics to drive data-based recommendations.
• Lead Training Managers, Facilitators, Coaches, and design teams.
• Integrate future-focused capabilities like AI-enabled learning.
• Drive culture initiatives and talent retention.
• Manage budgets, resources, vendors, and projects.
• Ensure alignment with goals, compliance, and talent strategies.
• Advise senior leadership on capability building and readiness.

Skills

Leadership development

Coaching

Training management

Stakeholder management

Data analytics

AI-enabled learning

Change management

Succession planning

Curriculum design

Program measurement

Job description

Job Description:

Summary of Duties and Responsibilities

• Lead the design, implementation, and continuous improvement of frontline leadership development programs for Team Leaders, Supervisors, Managers, and emerging leaders.
• Develop and execute leadership readiness, succession planning, and apprenticeship strategies to build a strong pipeline of future leaders.
• Oversee leadership curriculum, coaching frameworks, learning journeys, and certification programs that drive leader effectiveness and business performance.
• Partner with Operations, HR, Quality, and Client stakeholders to identify leadership capability gaps and implement targeted development solutions.
• Facilitate leadership workshops, coaching sessions, leadership academies, and high-potential development programs.
• Establish coaching standards and governance to ensure leaders consistently apply effective coaching practices that improve employee performance and engagement.
• Monitor and evaluate program effectiveness through leadership performance metrics, readiness assessments, participant feedback, and business outcomes.
• Leverage analytics and performance data to identify trends, measure ROI, and make data-driven recommendations for leadership development initiatives.
• Lead and mentor Training Managers, Leadership Facilitators, Coaches, and instructional design teams responsible for leadership development delivery.
• Integrate future-focused capabilities including AI-enabled learning, digital leadership, change management, workforce transformation, and skills-based development into leadership programs.
• Drive leadership culture initiatives that promote accountability, employee engagement, operational excellence, and talent retention.
• Manage leadership development projects, budgets, resources, vendor relationships, and strategic initiatives to ensure successful execution and scalability.
• Ensure all leadership development programs align with organizational goals, client expectations, compliance requirements, and talent management strategies.
• Serve as a strategic advisor to senior leadership on leadership capability building, workforce readiness, organizational effectiveness, and succession planning.

Key Accountabilities

• Leadership Pipeline Development
• Succession Readiness
• Coaching Excellence
• High-Potential Development
• Leadership Program Effectiveness
• Talent Retention & Engagement
• Future Skills Development
• Stakeholder Partnership
• Learning Innovation & Transformation
• Business Performance Impact

Primary Objective

Develop a sustainable pipeline of highly capable frontline leaders by delivering leadership development, coaching, succession, and talent strategies that improve employee performance, strengthen organizational capability, and support long-term business growth.

Requirements: