Associate Sales Engineer

Our Clients; Santo Tomas; Sur place; PHP 400 000 - 560 000; Plein temps

Résumé du poste

Our Clients is seeking a proactive Technical Sales Support specialist to assist sales managers, end customers, and distributors by coordinating internally with engineering and other departments to guide orders from inquiry to shipment.

You will serve as a product expert, translating technical details for non-technical audiences and supporting revenue growth through timely quotes, proactive follow-ups, and robust CRM data management.

Qualifications

• Experience in technical sales support and coordinating with multiple departments.
• Ability to translate technical product details for non-technical audiences.
• Proven track record of supporting revenue growth.
• Strong CRM experience and order coordination.

Responsabilités

• Provide technical sales support to managers, customers, and distributors.
• Coordinate with engineering to meet customer requirements.
• Prepare quotes and follow up with customers.
• Monitor orders from inquiry to shipment.
• Maintain strong customer relationships and CRM data.
• Help train partners on products and capabilities.
• Travel up to 10% as needed.
• Represent company at trade shows and conferences.

Description du poste

This position is responsible for providing technical sales support to oursalesmanagers, end customers, and distributors by coordinating internally with otherdepartments to guide orders from initial inquiry to shipment. Serves as a subjectmatter expert on our products and capabilities and is able to effectivelycommunicate technical products to a non-technical audience. Supports ourBusiness Development Managers and customers with the goal of increasingrevenue and achieving annualized growth of 15% or greater.

• Customer service with a proven ability to explain technical products
  to a non-technical audience both internal and external.
  Provides excellent technical sales support to our sales managers,
  end customers, and distributors.
• Works with customers and engineering to ensure products meet
  specified requirements.
• Listens, understands, and ensures customer needs are met, which
  may include product modifications.
• Provides timely quotation generation and follow-up.
• Secure orders and assures product delivery by monitoring orders
  from initial inquiry to shipment, works with internal team for order
  coordination. Communicates order updates to customers as needed.
• Creates and proactively maintains strong customer relationships.
• Works with and creates positive working relationships with other
  engineering and technical team members.
• Assists in preparation of annual Order Entry Plan.
• Records and maintains customer information in CRM system.
• Subject matter expert for products and capabilities in support
  of new and existing customer applications.
• Trains Business Development Managers and Channel Partners on
  company products and capabilities.
• Travels throughout assigned territory as necessary, up to 10%
  travel.
• Supports marketing by attending trade shows and conferences.
• Calls prospective customers in target segments with the goal of
  adding to our customer base.
• Assists with research and development of new products.
• Utilizes and creates documents in the Wiki.
• Exemplify core values of integrity, commitment, innovative thinking,
  customer centric, and teamwork.