Associate - People and Culture Coordinator

Macquarie Group; Manila; Hybrid; PHP 500,000 - 750,000; Full time

Benefits offered by this job

Wellbeing leave day

Parental leave

Carers leave

Volunteer leave

Employee Assistance Program

Learning and development opportunities

Hybrid and flexible working

Work from home equipment reimbursement

Job summary

Macquarie Group in Manila is seeking an Associate to support the People and Culture Operations team with benefits administration, statutory compliance, and payroll coordination. You will partner with Payroll and Finance to ensure timely benefit payments, accurate records, and smooth processing of government requirements.

The role emphasizes process improvement, data accuracy, and confidential handling of employee information, while delivering responsive support to staff and collaborating with

Qualifications

• Experience in People and Culture operations, HR operations, payroll support, benefits administration, shared services or a related administrative role.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication and ability to handle confidential information.
• Proficiency in Microsoft Office, especially Excel for tracking and reporting.

Responsibilities

• Manage the administration of employee government benefits and statutory requirements (SSS, Pag-IBIG, PhilHealth) and prepare recurring statutory reports.
• Coordinate with Payroll and Finance to ensure timely benefit payments, reimbursements, loans, and payroll deductions.
• Maintain accurate employee records, trackers, reports and supporting documentation for audit and reporting needs.
• Serve as a key contact for inquiries on benefits, statutory processes and leave requirements; escalate complex matters as needed.
• Collaborate with internal and external stakeholders to automate recurring processes and improve operational efficiency.

Skills

People and Culture operations

HR payroll support

Benefits administration

Stakeholder management

Tools

Microsoft Office

Microsoft Excel

Job description

Associate - People and Culture Coordinator

Join our People and Culture Operations team at Macquarie, where we are committed to delivering exceptional employee experiences across every stage of the employee lifecycle. We partner with employees, leaders, payroll teams, and external providers to ensure our people are supported through seamless HR operations, benefits administration, and compliance processes.

Beyond day-to-day operations, we are focused on continuously improving how we work by simplifying, digitising, and enhancing People and Culture processes that empower our people and contribute to Macquarie’s success.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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You will manage the administration of employee government benefits and statutory requirements, including transactions and compliance activities related to SSS, Pag-IBIG, and PhilHealth, as well as prepare, validate, and submit recurring statutory reports within prescribed timelines while ensuring accuracy and compliance with regulatory requirements. You will partner closely with Payroll and Finance teams to coordinate employee benefit payments, reimbursements, loans, and payroll deductions, and maintain accurate employee records, trackers, reports, and supporting documentation to support audit and reporting requirements.

You will serve as a key point of contact for employee enquiries relating to benefits, statutory processes, and leave requirements, providing timely support and escalating complex matters when necessary. Additionally, you will collaborate with internal stakeholders and external agencies to ensure the efficient and timely delivery of employee services, while proactively identifying opportunities to simplify, standardise, digitise, and automate recurring processes to enhance operational efficiency and employee experience.

What you offer

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• Experience in People and Culture, HR operations, payroll support, benefits administration, shared services or a related administrative role
• Strong organisational skills and the ability to manage multiple priorities and deadlines
• Strong attention to detail, accuracy and quality
• Good problem-solving skills and the ability to work independently and collaboratively
• Strong customer service orientation and stakeholder-management skills
• Excellent written and verbal communication skills
• Sound understanding of confidentiality and handling sensitive employee information
• Proficiency in Microsoft Office, particularly Excel for tracking and reporting.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year
• 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
• 5 days carers leave of immediate family members on top of annual leave
• 2 days of paid volunteer leave and donation matching
• Voluntary parental medical insurance plan for married employees
• Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Financial Management, People and Engagement

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Financial Management, People and Engagement (FPE) provides a single interface for Macquarie’s businesses across key areas of people, strategy, communications and financial management. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing the Group’s financial, tax and treasury activities and strategic priorities, fostering our culture through people and community engagement strategies, and engaging with stakeholders to protect and promote Macquarie’s reputation globally.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.
We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.