Assistant Warehouse Manager (Resources Lead) - SCommerce (Consolacion, Cebu)

SPX PHILIPPINES INC.; Manila; On-site; PHP 800,000 - 1,600,000; Full time

Job summary

Shopee Philippines is seeking an experienced Warehouse Operations Manager to oversee the end-to-end warehouse activities and drive efficiency across the function.

You will lead inbound, inventory, outbound, and maintenance, ensure SLAs, and develop staff for future challenges, guided by KPI analytics.

The role requires 8–10 years in warehouse operations, strong leadership, data-driven decision making, and proficiency with warehouse systems.

Qualifications

• Bachelor’s degree in a related field.
• 8–10 years of experience in warehouse operations.
• Strong leadership and analytical skills.
• Deep knowledge of warehouse KPIs and data-driven decision making.
• Hands-on experience with warehouse management software and databases.
• Excellent problem solving, presentation, and communication skills.

Responsibilities

• Oversee the overall warehouse operations.
• Strategically manage warehouse in line with company policies and vision.
• Analyze data and provide recommendations for strategic initiatives.
• Conduct analyses including cost/benefit, cost-optimization, delivery/returns performance, and forecasts.
• Oversee inbounding of inventory, reverse logistics, inventory, outbound and maintenance operations; ensure SLAs are met.
• Ensure the division is staffed with competent personnel and develop future leaders.
• Enforce optimal operational policies and procedures.
• Adhere to warehousing and handling requirements.
• Manage overall warehouse costs and budget.
• Produce reports: warehouse KPIs, shrinkage, stock movement, and costs.
• Receive and act on feedback to improve service quality.

Skills

Leadership

Analytical skills

KPI knowledge

Data-driven

Communication

Interpersonal skills

Problem solving

Presentation skills

Education

Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or related field

Tools

Warehouse management software

Databases

Job description

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Oversee the overall warehouse operations
• Strategically manage warehouse in compliance with company’s policies and vision
• Conduct studies and provide recommendations to management for strategic initiatives through analytics and strong grasp of local market
• Manages various analyses – including cost/benefit, cost-optimization, delivery/returns performance, forecasts, solution feasibility, and more
• Oversee inbounding of new inventory, reverse logistics (returns), warehouse inventory, outbound and maintenance operations; Ensure SLAs are met
• Ensure the division is staffed with competent people capable in their current positions whilst being prepared and developed for the challenges of the future
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing and handling requirements
• Manage overall warehouse cost and budget
• Produce reports and statistics regularly: Warehouse key metrics, shrinkage report, stock movement report, costs reports
• Receive feedback and monitor the quality of services provided

Requirements:

• Bachelor’s Degree in Business Administration, Supply Chain, Industrial Engineering, or any related field
• 8-10 years total work experience focusing on warehouse operations, or related field
• Excellent leadership skill with strong analytical expertise to properly assess data and draw conclusions from it
• Strong knowledge of warehousing Key Performance Indicators (KPIs), data driven
• Hands on experience with warehouse management software and databases
• Strong problem solving, presentation, communication, and interpersonal skills
• Must be willing to be assigned in Consolacion, Cebu