Assistant Store Supervisor - Robinsons Galleria South

Power Mac Center; San Pedro; On-site; PHP 279,000 - 391,000; Full time

Job summary

Power Mac Center seeks an Assistant Store Supervisor in San Pedro, Laguna, Philippines to guide team members, address customer concerns, and sustain a positive in-store experience.

You will monitor sales, assist with visual merchandising and inventory, promote products per brand standards, prepare basic reports, support store initiatives, and foster a collaborative, service-oriented team. This role requires on-site work, weekend availability, and a focus on delivering excellent customer service.

Qualifications

• Strong Supervisory Skills with team coordination and staff development support.
• Excellent Interpersonal Skills and Communication to interact with customers, team, and management.
• Focus on Customer Service and Satisfaction; handle inquiries and resolve issues.
• Basic retail operations knowledge: sales support, inventory handling, merchandising.
• Experience in retail, hospitality, or customer-facing roles preferred; tech experience is an advantage.
• Ability to work on-site in San Pedro full-time, including weekends/holidays.
• Strong problem-solving, attention to detail, capable of thriving in a fast-paced team environment.
• Bachelor's degree in Business/Marketing or related field is beneficial.

Responsibilities

• Guide and support store team to deliver excellent customer service.
• Monitor sales performance and assist with visual merchandising and inventory control.
• Promote products and services in line with brand standards.
• Prepare basic reports and support store initiatives.
• Foster a collaborative, service-oriented environment for staff and customers.

Skills

Supervisory Skills

Interpersonal Skills

Customer Service

Retail Operations

Team Coordination

Education

Bachelor's degree in Business/Marketing or related field

Job description

The Assistant Store Supervisor helps ensure excellent customer service by guiding team members, addressing customer concerns, and maintaining a positive in-store experience. Responsibilities include monitoring sales performance, assisting with visual merchandising and inventory control, and promoting products and services in line with brand standards. The role also involves preparing basic reports, supporting store initiatives, and fostering a collaborative, service-oriented work environment.

Qualifications

• Candidates should possess strong Supervisory Skills, including team coordination, performance monitoring, and support for staff development.
• Candidates should possess excellent Interpersonal Skills and Communication abilities to interact effectively with customers, team members, and management.
• Candidates should possess a focus on Customer Service and Customer Satisfaction, with the ability to handle inquiries, resolve issues, and maintain a high-quality in-store experience.
• Candidates should possess basic retail operations knowledge, including sales support, inventory handling, and merchandising practices.
• Relevant experience in retail, hospitality, or customer-facing roles is preferred; experience with technology or products is an advantage.
• Ability to work on-site in San Pedro on a full-time schedule, including weekends and holidays as needed.
• Strong problem-solving skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.
• Bachelor's degree in Business, Marketing, or a related field is beneficial.