Assistant Store Supervisor

Greenery Mart Corp.; Pandan; On-site; PHP 290,000 - 424,000; Full time

Job summary

Greenery Mart Corp. in Pandan, Antique is seeking a Store Supervisor to oversee daily grocery store operations, manage staff, and ensure outstanding customer service. You will monitor inventory, supervise cashiers and clerks, and drive sales by executing merchandising plans and promotions while upholding safety standards.

The role requires 2–3 years in a supervisory capacity in retail, with flexibility for shifts, weekends, and holidays, and a willingness to be based in Pandan, Antique.

Qualifications

• 2–3 years of supervisory or team-lead experience in grocery/retail.
• Bachelor’s degree or diploma in Business Administration, Management, Retail Management, or a related field is preferred but not required.
• Strong leadership, communication, coordination, and organizational skills.
• Basic knowledge of inventory management, merchandising, and POS systems.
• Customer-oriented with good problem-solving and conflict-resolution skills.
• Demonstrates integrity, professionalism, initiative, and a positive attitude.
• Ability to work effectively in a fast-paced retail environment.
• Willing to work on shifting schedules, weekends and holidays.
• Willing to be assigned in Pandan, Antique.

Responsibilities

• Oversee daily store activities and supervise staff including cashiers, baggers, stock clerks, merchandisers, and other personnel.
• Assist in implementing daily store operations to ensure efficient workflow and excellent customer service.
• Ensure shelves, displays, and merchandise are properly stocked, organized, clean, and properly presented.
• Monitor inventory levels, order merchandise, receive deliveries, and verify with purchase orders and delivery docs.
• Help implement and maintain company policies, procedures, and merchandising guidelines.
• Assist in training, coaching, scheduling, and monitoring staff performance to promote productivity and service quality.
• Attend to customer inquiries, requests, and complaints professionally and resolve issues promptly.
• Ensure compliance with health, safety, sanitation, cleanliness, and food-handling standards.
• Assist in monitoring cash handling procedures and safeguarding store assets.
• Support the preparation of daily, weekly, and monthly sales, inventory, and operational reports.
• Assist in monitoring store sales performance and promotions to meet targets.
• Provide backup support to Store Supervisor during absences.

Skills

Leadership

Communication

Coordination

Organization

Customer focus

Problem solving

Conflict resolution

Integrity

Professionalism

Initiative

Education

Bachelor’s degree in Business Administration/Management

Vocational diploma in Retail Management

Tools

POS systems

Job description

We are looking for a responsible and hands‑on Store Supervisor to oversee daily store operations, manage staff, and ensure excellent customer service. This role plays a key part in maintaining smooth store activities, monitoring inventory, and driving sales performance.

Responsibilities

• Assist the Store Supervisor in overseeing and coordinating the daily activities of grocery store staff, including cashiers, baggers, stock clerks, merchandisers, and other store personnel.

• Support the implementation of daily store operations to ensure efficient workflow and excellent customer service.

• Ensure shelves, displays, and merchandise are properly stocked, organized, clean, and properly presented.

• Assist in monitoring inventory levels, ordering merchandise, receiving deliveries, and verifying delivered items against purchase orders and delivery documents.

• Help implement and maintain company policies, procedures, operational standards, and merchandising guidelines.

• Assist in training, coaching, scheduling, and monitoring staff performance to promote productivity and service quality.

• Attend to customer inquiries, requests, and complaints professionally and assist in resolving issues promptly.

• Ensure compliance with health, safety, sanitation, cleanliness, and food-handling standards.

• Assist in monitoring cash handling procedures, cashier activities, and the proper safeguarding of store assets.

• Support the preparation of daily, weekly, and monthly sales, inventory, and operational reports.

• Assist in monitoring store sales performance and implementing activities that support the achievement of sales targets.

• Assist the Store Supervisor in administrative and operational tasks and provide support in the absence of the Store Supervisor.

• Assist in planning and implementing in‑store promotions, product displays, merchandising activities, and other sales initiatives.

• Maintain a positive, professional, and customer‑focused environment within the store.

• Perform other duties and responsibilities as may be assigned by management.

Qualifications

• At least 2–3 years of supervisory or team‑lead experience, preferably in a grocery, retail, or fast‑moving consumer goods (FMCG) environment.

• Bachelor’s degree or vocational diploma in Business Administration, Management, Retail Management, or a related field is preferred but not required.

• Strong leadership, communication, coordination, and organizational skills.

• Basic knowledge of inventory management, merchandising, and Point‑of‑Sale (POS) systems.

• Customer‑oriented with good problem‑solving and conflict‑resolution skills.

• Demonstrates integrity, professionalism, initiative, and a positive attitude when dealing with customers and colleagues.

• Ability to work effectively in a fast‑paced retail environment.

• Willing to work on shifting schedules, weekends, and holidays.

• Willing to be assigned in Pandan, Antique.