Store Supervisor (Pasay, Paranaque, Alabang)

Planet Sports Inc.; Metro Manila; On-site; PHP 201,000 - 357,000; Full time

Job summary

Planet Sports Inc. is seeking a Store Supervisor to oversee daily operations, lead a team, and deliver outstanding customer service while meeting sales targets. You will manage inventory, cashiering, and ensure compliance with company processes to uphold store standards and morale.

The role calls for strong leadership, excellent communication, and the ability to multitask in a fast-paced retail environment, including evenings, weekends, and holidays to serve customers and drive performance.

Qualifications

• Demonstrated leadership and team supervision experience.
• Excellent communication and problem-solving abilities.
• Experience with POS systems and retail software.
• Strong inventory management and sales analysis knowledge.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor sales performance and report insights to manager.
• Assist in recruiting, training, and onboarding staff.
• Oversee daily operations and assign duties.
• Motivate and mentor employees to meet targets.
• Conduct performance evaluations and provide feedback.
• Oversee store opening/closing procedures.
• Ensure policy compliance and safety standards.
• Maintain store cleanliness and organization.
• Monitor cash handling and reconcile daily sales.

Skills

Leadership

Communication

Multitasking

Customer service

Sales analysis

Inventory management

Problem-solving

Active listening

Flexibility

Tools

POS systems

Job description

About the role

The Store Supervisor oversees the day-to-day operations of the business, leads a team of employees, and provides exceptional customer service while meeting sales targets. They are responsible for inventory, cashiering, keeping full compliance with all company processes, and ensuring store staff productivity while upholding company's values and morale.

Key responsibilities

• Drive sales by coaching staff to upsell and cross-sell products.
• Monitor and analyze sales performance, reporting insights to the Store/Area Manager.
• Assist in recruiting, training, and onboarding store staff.
• Supervise daily operations, assign tasks, and ensure proper execution of duties.
• Motivate and mentor employees to achieve individual and team objectives.
• Conduct performance evaluations and provide constructive feedback.
• Oversee daily store opening and closing procedures.
• Ensure adherence to company policies, procedures, and safety standards.
• Maintain cleanliness and organization in the store.
• Monitor cash handling and reconcile daily sales reports.

About you

• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in using point-of-sale (POS) systems and other retail software.
• Knowledge of inventory management and sales analysis.
• Clear and effective communication with both customers and coworkers, including active listening and problem-solving skills.
• Willingness to work a variety of shifts, including evenings, weekends, and holidays, to meet the needs of the business and accommodate customer traffic.