Assistant Store Manager — Lead Retail Ops & Team

SM APPLIANCE (STAR APPLIANCE CENTER, INC.); Mimaropa; On-site; PHP 335,000 - 469,000; Full time

Job summary

SM Appliance is seeking an Assistant Store Manager to oversee daily store operations in the Philippines. You will manage sales, customer service, inventory, and staff supervision to ensure smooth, efficient store performance.

You will lead a team, coach staff, and collaborate with regional and head office to implement policies and drive profitability. A strong focus on customer experience and process improvements is essential.

Qualifications

• Minimum 2–3 years of experience in a retail store supervisor or management role.
• Strong leadership and people management skills, with the ability to motivate and develop a team.
• Excellent customer service orientation and problem-solving abilities.
• Proficient in inventory management, data analysis, and financial reporting.
• Adaptable to changes in the retail environment and able to implement new strategies and technologies.
• Highly organized, with a keen attention to detail and the ability to multitask effectively.

Responsibilities

• Manage and oversee all store operations, including sales, customer service, inventory management, and staff supervision
• Ensure the store meets daily, weekly, and monthly sales targets through effective staff scheduling, merchandising, and customer engagement
• Monitor and maintain store cleanliness, product displays, and overall visual presentation to provide an exceptional shopping experience
• Lead and inspire your team of sales associates, providing coaching and training to improve their skills and performance
• Collaborate with the regional and head office teams to implement company policies, procedures, and initiatives
• Identify opportunities for process improvements and make recommendations to enhance store efficiency and profitability

Skills

Leadership

Staff supervision

Customer service

Inventory management

Data analysis

Financial reporting

Coaching & training

Problem solving

Organizational skills

Multitasking

Job description

SM Appliance is seeking an Assistant Store Manager to oversee daily store operations in the Philippines. You will manage sales, customer service, inventory, and staff supervision to ensure smooth, efficient store performance.

You will lead a team, coach staff, and collaborate with regional and head office to implement policies and drive profitability. A strong focus on customer experience and process improvements is essential.